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• ☐ ☐ ☐ manually [adv] - by hand, not automatically
• ☐ ☐ ☐ currency [n] - the money used in a country (like dollars or euros)
• ☐ ☐ ☐ the default setting [exp] - the basic or original option that the system uses
• ☐ ☐ ☐ a claim [n] - a request for money from the company after spending your own money (a reimbursement)
• ☐ ☐ ☐ a receipt [n] - a paper record of a purchase
• ☐ ☐ ☐ submit [v] - send, enter
• ☐ ☐ ☐ teething problems [exp] - small problems that happen when you start something new

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

---

Azra	Orla	Thiago

• TGC is an HR consultancy firm based in Dublin, Ireland.
• Azra is a new employee.
• Orla is a manager.
• Thiago has just gone through a similar training session with Shaun.

1. You should always enter the date manually to avoid mistakes.
   True
   False
   
   
2. The type of expense must be selected from a menu.
   True
   False
   
   
3. The app’s default currency is dollars.
   True
   False
   
   
4. You need to upload a photo of your receipt to complete your claim.
   True
   False
   
   
5. Claims must be submitted before the end of the week.
   True
   False
   
   
6. The app will remember your data.
   True
   False
   
   
7. Azra offers to give Thiago a lesson on using the app.
   True
   False
   
   
8. Thiago offers to buy Azra lunch.
   True
   False
   
   

---

Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instruções:: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.

• Show All Hide All
  
• Orla:
  Okay. So, you start by selecting Create an Expense Report. Do you see that?
  s h
• Orla:
  Then enter the expense item, like this: Hotel bill.
  s h
• Orla:
  After that, enter the date. Don’t enter it manually—just select the calendar because it’s the easiest thing to do.
  s h
• Orla:
  Any questions so far?
  s h
• Orla:
  The next step is to choose the type of expense. Select this from the menu.
  s h
• Orla:
  You must do this because accounts need the information for reporting reasons. So in this case, you're going to choose Business Meal with Client.
  s h
• Orla:
  Right. Once you’ve done that, choose your currency and enter the amount. The default setting is euros, so be careful if you need another currency.
  s h
• Orla:
  Then save your claim and you're almost finished.
  s h
• Orla:
  The last step is to take a photo of your receipt, and it’ll be saved automatically with your electronic claim.
  s h
• Orla:
  When you have completed all the steps, press Submit, and you're done.
  s h
• Orla:
  Any questions?
• Azra:
  When should we send in our claims?
  s h
• Orla:
  By the end of the month. Oh, and also, the app will remember your data, and that will really save you time. Does everybody understand?
  s h
• Orla:
  Now, it's not perfect, and there might be teething problems, but I think...
  s h
  
  
• Azra:
  How did it go?
  s h
• Thiago:
  Don’t ask. You?
  s h
• Azra:
  Great. So, I’m guessing you need a lesson from me on how this thing works.
  s h
• Thiago:
  I’ll buy you a cappuccino, with chocolate.
  s h
• Azra:
  It’s a deal.
  s h
  
  
• Show All Hide All

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instruções: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Orla / explain / how / create / expense / report / use / new / app

Orla explains how to create an expense report (by) using a new app.

Show Hide

she / explain / and / demonstrate / each / step / clear / and / simple

She explains and demonstrates each step clearly and simply.

Show Hide

she / point / out / default / currency / euro

She points out (that) the default currency is euros.

Show Hide

last / step / be / take / photo / receipt

The last step is [to take/taking] a photo of the receipt.

Show Hide

after / complete / all / of / step / they / must / press / submit / finish

After completing all of the steps, they must press Submit (in order) to finish.
After they complete all of the steps, they must press Submit (in order) to finish.

Show Hide

Orla / add / claim / should / be / submit / by / end / month

Orla adds (that) claims should be submitted by the end of the month.

Show Hide

after / workshop / Azra / meet / Thiago / hallway

After the workshop, Azra meets Thiago in the hallway.

Show Hide

she / offer / help / Thiago / exchange / for / cappuccino

She offers to help Thiago in exchange for a cappuccino.

Show Hide

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

So, you start by selecting Create an Expense Report.

Show Hide

Clip 2

Any questions so far?

Show Hide

Clip 3

The next step is to choose the type of expense.

Show Hide

Clip 4

You must do this because accounts need the information for reporting reasons.

Show Hide

Clip 5

So in this case, you're going to choose Business Meal with Client.

Show Hide

Clip 6

Once you’ve done that, choose your currency and enter the amount.

Show Hide

Clip 7

The default setting is euros, so be careful if you need another currency.

Show Hide

Clip 8

The last step is to take a photo of your receipt.

Show Hide

Clip 9

When you have completed all the steps, press Submit, and you're done.

Show Hide

Clip 10

When should we send in our claims?

Show Hide

Clip 11

How did it go?

Show Hide

Clip 12

So, I’m guessing you need a lesson from me on how this thing works.

Show Hide

1. How were Orla's and Shaun's (from the previous video) training styles different? Which style do you prefer? Why?
2. Do you have to use any apps in your company or job? If so, what for? Is it easy to use?
3. Do you prefer paper receipts or electronic receipts? Why?
4. What are some advantages of apps remembering your data? What are some disadvantages?
5. Have you ever had problems with a new system or app at work? What were the issues? How long did it take to iron out (fix) all of the issues?
6. Pick an app on your phone that you use a lot. Explain how to use the app to a partner step by step. Were your instructions better than Orla's? Better than Shaun's?