Learn English with The Intern

#10. Jules Apologizes

12.13.2020   [ UPDATED JUN 2023 ]
Level 5   |   Time: 2:25
Accent: American
Source: The Intern

Jules realizes that she has made a big mistake and asks Ben to come back.

triangle Directions 목표 Direcciones Instruções


    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.


    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.


    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.


    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.


    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.


    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.


    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.


    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.


    Na primeira vez que assistir ao vídeo, tente entender a situação geral.


    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.


    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.


    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

triangle Vocabulary 어휘 Vocabulário Vocabulario

  • ☐ ☐ ☐ all set [exp] - ready
  • ☐ ☐ ☐ a seat belt [n] - a belt to prevent injury in a car
  • ☐ ☐ ☐ fasten [v] - connect
  • ☐ ☐ ☐ transfer [v] - move to another job or department
  • ☐ ☐ ☐ Hold your horses! [exp] - Wait!
  • ☐ ☐ ☐ a maniac [n] - a crazy person
  • ☐ ☐ ☐ be turned around [exp] - be lost
  • ☐ ☐ ☐ demented [adj] - weird, crazy
  • ☐ ☐ ☐ overstep [v] - go beyond what is proper or allowed
  • ☐ ☐ ☐ feel centered [exp] - feel very balanced and at peace
  • ☐ ☐ ☐ screw up [phv] - make a mistake
  • ☐ ☐ ☐ handle [v] - manage (a situation)
  • ☐ ☐ ☐ jump the gun [exp] - make a decision too quickly
  • ☐ ☐ ☐ give you a lift [exp] - drive you somewhere
  • ☐ ☐ ☐ technically [adv] - according to the exact meaning of something
  • ☐ ☐ ☐ a license [n] - a driver's license

[n] - noun,  [v] - verb, [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

triangle Background 배경 O fundo Antecedentes

Ben from the Intern Jules from the Intern picture
Ben Jules Cameron
  • Ben is a senior intern at a company called ATF.
  • Jules is the founder and CEO of ATF.
  • Ben drove Jules to work the day before (yesterday).
  • Cameron is the office manager at ATF.

  • For more background, watch the previous video:   #9. Ben Joins Facebook

triangle Questions 문제 Questões Preguntas

  1. Jules is surprised to see Doris.

  2. Doris is a good driver.

  3. Jules told Cameron to transfer Ben two days ago.

  4. Jules goes to the coffee shop to get coffee for Cameron.

  5. Ben apologizes to Jules.

  6. Ben expected to be transferred.

  7. Ben is angry at Jules.

  8. Jules says she is a very private person.

  9. Jules says Ben makes her feel calm.

  10. Jules wants to give Ben more responsibility at work.

  11. Jules wants to fire Becky and give Becky's job to Ben.

  12. Jules offers to drive Ben to the office.

  13. Jules doesn't have a driver's license.

triangle Vocabulary Review 어휘 검토 Revisão de vocabulário Vocabulario revisión

Directions: Choose the word or expression that best completes the sentence.

Instrucciones: Elija la palabra o expresión que mejor complete la oración.

Instrucciones: Escolha a palavra ou expressão que melhor completa a frase.

지시 사항 : 문장을 가장 잘 완성하는 단어나 표현을 선택하십시오.

  • When the other driver honks his horn, Doris tells him to (hold his horses) .

  • Jules feels guilty because she (jumped the gun) when she told Cameron to transfer Ben.

  • Jules offers to (give Ben a lift) to work even though she doesn't have a driver's license.

  • Jules thinks that Ben might think she is (demented) because she transferred him and then asked him to come back.

  • Jules thinks that she (screwed up) when she transferred Ben.

  • Ben is worried that he (overstepped) by being too informal with Jules.

triangle Grammar 문법 Gramática Gramática (prepositions)

  • What happened (to) Ben?
  • Do you know the best way to get back (to) headquarters?
  • That was two days ago. Why didn't you check (with) me?
  • Jules, I apologize if I overstepped (in) some way.
  • I'm a very private person. (At) first, I thought maybe this wasn't going to work.
  • The truth is something (about) you makes me feel calm, or more centered or something.
  • I hope you'll accept (Ø) my apology and come back to work (for) me.
  • But I was thinking that I'd like to bring you up (to) my area.
  • Excellent. Can I give you a lift back (to) the office?

triangle Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones [ ? ]


This activity is designed to improve sentence accuracy and complexity. Most students can produce the key content words in a sentence. However, they have difficulty with accuracy because the functional words are difficult or can seem unimportant. This activity will help learners eliminate problems with these functional words by giving them immediate feedback on the mistakes they are making. It will also help students develop their use of more natural, varied and complex sentence structures.

TIP: Say the sentence out loud. Notice the types of mistake you make often. Focus on those types of errors. (singular/plural, subject-verb agreement, article use, prepositions, gerunds and infinitives, noun clauses, adjective clauses, word order, and word forms.)


Esta actividad está diseñada para mejorar la precisión y complejidad de las oraciones. La mayoría de los estudiantes pueden producir las palabras clave del contenido en una oración. Sin embargo, tienen dificultades con la precisión porque las palabras funcionales son difíciles o pueden parecer poco importantes. Esta actividad ayudará a los alumnos a eliminar problemas con estas palabras funcionales al brindarles retroalimentación inmediata sobre los errores que están cometiendo. También ayudará a los estudiantes a desarrollar su uso de estructuras de oraciones más naturales, variadas y complejas.

CONSEJO: Diga la oración en voz alta. Observe los tipos de errores que comete con frecuencia. Concéntrese en ese tipo de errores. (singular / plural, concordancia entre sujeto y verbo, uso del artículo, preposiciones, gerundios e infinitivos, cláusulas sustantivas, cláusulas adjetivas, orden de las palabras y formas de las palabras).


이 액티비티는 문장의 정확성과 복잡성을 개선하기 위해 고안되었습니다. 대부분의 학생들은 문장에서 핵심 내용 단어를 생성 할 수 있습니다. 그러나 기능적 단어가 어렵거나 중요하지 않은 것처럼 보일 수 있기 때문에 정확성에 어려움이 있습니다. 이 액티비티는 학습자가 실수에 대한 즉각적인 피드백을 제공함으로써 이러한 기능적 단어의 문제를 제거하는 데 도움이 됩니다. 또한 학생들이 보다 자연스럽고 다양하며 복잡한 문장 구조를 사용하는 데 도움이 됩니다.

팁 : 문장을 크게 말하세요. 자주 저지르는 실수 유형과, 이러한 유형의 오류에 집중하세요. (단수 / 복수, 주어-동사 일치, 관사 사용, 전치사, 동명사 및 부정사, 명사절, 형용사절, 어순 및 단어 형태)


Esta atividade foi desenvolvida para melhorar a precisão e a complexidade das frases. A maioria dos alunos pode produzir as palavras-chave do conteúdo em uma frase. No entanto, eles têm dificuldade com precisão porque as palavras funcionais são difíceis ou podem parecer sem importância. Esta atividade ajudará os alunos a eliminar problemas com essas palavras funcionais, dando-lhes feedback imediato sobre os erros que estão cometendo. Também ajudará os alunos a desenvolver o uso de estruturas de sentenças mais naturais, variadas e complexas.

DICA: Diga a frase em voz alta. Observe os tipos de erro que você comete com frequência. Concentre-se nesses tipos de erros. (singular/plural, concordância sujeito-verbo, uso de artigos, preposições, gerúndios e infinitivos, cláusulas substantivas, cláusulas adjetivas, ordem das palavras e formas das palavras.)

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Sentence 1

Jules / smile / when / she / see / car / pull / up / curb

Jules smiles when she sees the car [pull/pulling] up to the curb.

Sentence 2

Jules / surprise / see / Doris / when / she / get / car

Jules is surprised to see Doris when she gets [in/into] the car.

Sentence 3

Doris / almost / get / accident / as / she / pull / away / curb

Doris almost gets [into/in] an accident as she [is pulling/pulls] away from the curb.

Sentence 4

Cameron / remind / Jules / she / tell / him / transfer / Ben / day / early

Cameron reminds Jules (that) she told him to transfer Ben [a/one] day earlier.

Sentence 5

Jules / go / Starbucks / apologize / Ben

Jules goes to Starbucks (in order) to apologize to Ben.
Jules goes to Starbucks and apologizes to Ben.

Sentence 6

Ben / admit / he / little / surprise / when / he / transfer

Ben admits (that) he [was/felt] a little surprised when he [got/was] transferred.

Sentence 7 (Use past)

at / first / Jules / not / think / have / Ben / as / assistant / going / work

At first, Jules didn't think (that) having Ben as [her/an] assistant was going to work.

Sentence 8

Jules / confess / something / Ben / make / her / feel / calm / center

Jules confesses (that) something about Ben makes her feel calm and centered.

Sentence 9

Jules / asks / Ben / work / her / again

Jules asks Ben to work for her again.

Sentence 10

Jules / offer / bring / Ben / up / her / area / and / give / more / work

Jules offers to bring Ben up to her area and (to) give him more work.

Sentence 11

Ben / accept / Jules / apology / and / agree / come / back / work / her

Ben accepts Jules' apology and agrees to come back and work for her.

Sentence 12

Jules / ask / Ben / drive / because / she / not / technical / driver / license

Jules asks Ben to drive because she doesn't technically have a driver's license.

triangle Listen & Repeat 듣고 따라하기 Ouça e repita Escuchar y repetir [ ? ]

Listen & Repeat

This activity has two purposes.

The first purpose is to improve listening accuracy. Learners can often understand the general meaning of a video but still not hear and understand many of the words that are said. This is because native speakers tend to say the functional words unclearly. (eg. don’t know, going to, want to, can’t, must have) This activity is designed to help learners improve their ability to hear these words.

TIP: Learners should listen, and then try to repeat exactly what they hear. Then they should click “Show” and read the sentence. After reading the sentence, learners should listen again and try to hear each word.

The second purpose is to improve pronunciation.

TIP: Learners should listen to and read the sentences at the same time. Then learners should try to copy the pronunciation and intonation of the speaker exactly.

TIP: Exaggerating the intonation and feeling of the speaker is useful. It may feel awkward or funny, but it will help you sound more natural.

Escuchar y Repetir

Esta actividad tiene dos propósitos separados.

El primer propósito es mejorar la precisión auditiva. Los estudiantes a menudo pueden comprender el significado general de un video, pero aún no escuchan ni comprenden muchas de las palabras que se dicen. En particular, los hablantes nativos tienden a decir las palabras funcionales (p. Ej., No sé, voy a, quiero, no puedo, debe haberlo hecho) de manera poco clara. Esta actividad está diseñada para ayudar a los alumnos a mejorar su capacidad para escuchar estas palabras.

CONSEJO: Los alumnos deben escuchar y luego intentar repetir exactamente lo que se dijo. Luego deben hacer clic en "Show" y leer la oración. Después de leer la oración, los alumnos deben volver a escuchar e intentar escuchar cada palabra.

El segundo propósito es mejorar la pronunciación.

CONSEJO: Los alumnos deben escuchar y leer las oraciones al mismo tiempo. Luego, los alumnos deben intentar copiar la pronunciación y la entonación del hablante.

CONSEJO: Es útil exagerar la entonación y el sentimiento del hablante. Puede parecer incómodo o divertido, pero te ayudará a sonar más natural.

듣고 따라하기

이 액티비티에는 두 가지 목적이 있습니다.

첫 번째 목적은 청취 정확도를 높이는 것입니다. 학생들은 종종 비디오의 일반적인 의미를 이해할 수 있지만 여전히 많은 단어를 듣고 이해하지 못합니다. 특히 원어민은 기능적 단어 (예 : 모르겠다, 갈 것, 갖고 싶어, 가질 수 없어야 한다)를 불분명하게 말하는 경향이 있습니다. 이 액티비티는 학습자가 이러한 단어를 듣는 능력을 향상시킬 수 있도록 고안되었습니다.

팁 : 학습자는 듣고 나서 말한 내용을 정확하게 반복해야 합니다. 그들은“Show”를 클릭하고 문장을 읽어야 합니다. 문장을 읽은 후 학습자는 다시 듣고 각 단어를 들어야 합니다.

두 번째 목적은 발음을 향상시키는 것입니다.

팁 : 학습자는 동시에 문장을 듣고 읽어야 합니다. 그런 다음 학습자는 화자의 발음과 억양을 따라 해 보아야 합니다.

팁 : 화자의 억양과 느낌을 과장하는 것이 유용합니다. 어색하거나 재미있게 느껴질 수 있지만 더 자연스럽게 들리는 데 도움이 됩니다.

Ouvir e repetir

Esta atividade tem dois propósitos.

O primeiro objetivo é melhorar a precisão auditiva. Os alunos geralmente podem entender o significado geral de um vídeo, mas ainda não ouvem e entendem muitas das palavras que são ditas. Isso ocorre porque os falantes nativos tendem a dizer as palavras funcionais de forma pouco clara. (por exemplo, não sei, vou, quero, não posso, devo ter) Esta atividade é projetada para ajudar os alunos a melhorar sua capacidade de ouvir essas palavras.

DICA: os alunos devem ouvir e tentar repetir exatamente o que ouviram. Em seguida, deveriam clicar em “Mostrar” e ler a frase. Depois de ler a frase, os alunos devem ouvir novamente e tentar ouvir cada palavra.

O segundo objetivo é melhorar a pronúncia.

DICA: os alunos devem ouvir e ler as frases ao mesmo tempo. Em seguida, os alunos devem tentar copiar exatamente a pronúncia e a entonação do falante.

DICA: É útil exagerar na entonação e no sentimento do falante. Pode parecer estranho ou engraçado, mas ajudará você a soar mais natural.

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instrucciones: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

They asked me to drive you today. Are you all set back there?

Clip 2

You got your seat belt fastened?

Clip 3

What happened to Ben?

Clip 4

That was two days ago. Why didn't you check with me?

Clip 5

Where is he? Do you know?

Clip 6

You must think I'm demented.

Clip 7

It is not the word I would use, but I was a little surprised when I got the call.

Clip 8

And at first, I don't know, I thought maybe this wasn't going to work, but I was wrong.

Clip 9

Jules, no explanation necessary.

Clip 10

Actually, one is because I am usually better than this.

Clip 11

Something about you makes me feel calm, or more centered or something.

Clip 12

I hope you'll accept my apology and come back to work for me.

Clip 13

But I was thinking that I'd like to bring you up to my area, next to Becky.

Clip 14

Oh god, I can't tell you how much I hate that I jumped the gun.

Clip 15

Can I give you a lift back to the office?

Clip 16

Actually, do you mind driving? I don't technically have a license.

triangle Discussion 논의 Questões de discussão Discusión

  1. Jules says that Ben makes her feel calm and centered. What does she mean? Why does she say this? What qualities make Ben such a calming influence?
  2. Is there a person in your life that makes you feel calm and centered? Who? How? (If it is someone in your family, which family member is most relaxing?)
  3. What else makes you feel calm?
  4. Most countries have a minimum driving age (16 to 19). What is it in your country? Is it too high or too low?
  5. Do you think there should also be a maximum driving age? Why? If so, what age?
  6. Doris seems like a terrible driver. Do you have any friends who are terrible drivers? Have you had any scary driving experiences with them?
  7. Are you a good driver? Why do you think so?

triangle Script 대본 Roteiro Texto

Jules: Morning.

Doris: Good morning. I'm Doris. They asked me to drive you today. Are you all set back there? You got your seat belt fastened?

Jules: What happened to Ben?

Doris: Oh, somebody said that he got transferred. Um, you know the best way to get back to headquarters?

Doris: Hold your horses, maniac! Which way, hon? I am all turned around here.

Cameron: You told me to transfer him.

Jules: That was two days ago. Why didn't you check with me?

Cameron: First of all, that was yesterday.

Jules: Well, where is he? Do you know?

Jules: You must think I'm demented.

Ben: It is not the word I would use, but I was a little surprised when I got the call. Jules, I apologize if I overstepped in some way.

Jules: No. No, no, no. No, please don't apologize. You have done nothing wrong. Look, I have a lot going on, and I'm a very private person. And at first, I don't know, I thought maybe this wasn't going to work, but I was wrong. Let me get one of those.

Ben: Jules, no explanation necessary. Please.

Jules: No, actually, one is because I am usually better than this. The truth is something about you makes me feel calm, or more centered or something. And I could use that, obviously.

Jules: I hope you'll accept my apology and come back to work for me. If you want. And I'm not just saying this because I screwed up this morning. But I was thinking that I'd like to bring you up to my area, next to Becky. I know you can handle more work. If you'd like more.

Jules: Oh, god, I can't tell you how much I hate that I jumped the gun and I made you feel...

Ben: I'm coming back. I'm happy to come back.

Jules: Excellent. Can I give you a lift back to the office?

Ben: Sure, thanks. Can I take this?

Jules: No. Actually, do you mind driving? I don't technically have a license.

Ben: Sure.

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