Learn English with Pearson Business Partner B1

• ☐ ☐ ☐ quantities [n] - amounts or numbers of something
• ☐ ☐ ☐ outstanding [adj] - not yet resolved, not completed
• ☐ ☐ ☐ a way around that problem [exp] - a solution that avoids the issue
• ☐ ☐ ☐ packaging [n] - materials used to wrap or protect products
• ☐ ☐ ☐ insulated [adj] - designed to keep cold in and heat out (or vice-versa)
• ☐ ☐ ☐ stable [adj] - not changing, steady
• ☐ ☐ ☐ countless [adj] - a lot, too many to count
• ☐ ☐ ☐ hear (s/o) out [phv] - listen to (someone) until they finish speaking
• ☐ ☐ ☐ portable [adj] - easy to move or carry
• ☐ ☐ ☐ the exterior [n] - the outside part
• ☐ ☐ ☐ a reasonable price [exp] - a fair price, not too expensive
• ☐ ☐ ☐ a cooler [n] - a container that keeps things cold [image]
• ☐ ☐ ☐ a power supply [n] - a source of electricity
• ☐ ☐ ☐ cover the cost [exp] - pay for
• ☐ ☐ ☐ providing [conj] - as long as, on the condition that, if
• ☐ ☐ ☐ plug into [phv] - connect to a power source
• ☐ ☐ ☐ specifications [n] - detailed information
• ☐ ☐ ☐ a technical team [n] - a group of people who deal with technology
• ☐ ☐ ☐ go ahead [phv] - start or move forward with a project
• ☐ ☐ ☐ be heavy on [exp] - too much of

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

---

Beata	Daniel	Mateo

• EvroMed is a British pharmaceutical (drug) company that is developing a new product called the Diab Sensor.
• Mateo wants to import the Diab Sensor to Brazil.
• Beata has been negotiating the deal with Mateo.
• They cannot agree on whether to refrigerate the sensors during storage.
• Daniel is Beata's boss.

1. They have agreed on all points except _______.
   refrigeration
   quantity
   price
   
   
2. The sensors _______ to be refrigerated according to local rules in Brazil.
   need
   do not need
   
   
3. The original plan was to ship the sensors in _______.
   insulated containers
   refrigeration units
   cardboard boxes
   
   
4. The refrigeration units need to _______ when they arrive in Brazil.
   be put into coolers
   removed from their packaging
   be connected to a power supply
   stored in a refrigerated warehouse
   
   
5. EvroMed _______ pay for the refrigeration units.
   will
   won't
   
   
6. EvroMed _______ cover the electricity costs.
   will
   won't
   
   
7. The refrigeration units _______ a lot of energy.
   use
   don't use
   
   
8. Mateo _______ the solution.
   likes
   doesn't like
   
   
9. Mateo needs to check with _______.
   the warehouse manager
   his technical team
   the CEO
   
   
10. Daniel says that Beata used _______ detail.
    too much
    not enough
    
    

---

Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instrucciones: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.

• Show All Hide All
  
• Daniel:
  So, that just about sums it up. We've agreed on the delivery dates, quantities, color.
  s h
• Mateo:
  Yes. Yes. That only leaves the same point as before: the refrigeration issue. It's still outstanding.
  s h
• Daniel:
  I think we may have a way around that problem. As I understand it, your local rules do not require the sensors to be refrigerated, but we feel that we simply can't guarantee the performance of the product without that refrigeration. Does that sum up the situation as you see it?
  s h
• Mateo:
  Exactly.
• Daniel:
  Beata has an idea. Beata.
• Beata:
  Thanks, Daniel. So, I was doing some research into the packaging options.
  s h
  
  At the moment, we plan to send you the sensors in insulated containers that keep the sensors below 5°C during transport.
  s h
  
  Now, these containers will keep the temperature stable for the journey to Brazil, but once they are opened, the sensors need to go into a refrigerator.
  s h
• Mateo:
  Beata, I've told you countless times...
  s h
• Beata:
  Hear me out. I found a supplier that produces portable refrigeration units. These can be connected to an exterior power source at a reasonable price.
  s h
  
  So, in other words, these containers are more than insulated coolers. They can also be connected to a power supply.
  s h
  
  Then, they act as refrigerators.
• Mateo:
  So, what you mean is that I don't need to put the sensors into refrigerators. They already come in refrigerators?
• Daniel:
  Correct.
• Mateo:
  But if we use these portable refrigerators, won't the cost go up? Let me tell you, refrigerators are not cheap.
  s h
• Daniel:
  True. And yes, the containers are a little more expensive. However, we are prepared to cover that extra cost, providing you buy enough sensors.
  s h
  
  We're confident that you'll be happy with the product and will continue buying from us.
• Beata:
  In return, we would need you to provide the power supply when the containers arrive. You would need to plug the boxes into your power supply on arrival.
  s h
  
  And they don't use much energy, so I don't think this will be a problem for you. Here are the specifications.
  s h
• Mateo:
  This is a perfect solution! You're both geniuses. Move over, Einstein! To sum up, you provide the containers, and I provide a power supply. Great.
  s h
  
  Here's what I'll do: I'll take a longer look at the specifications and chat with my technical team, and if it is as you say it is, we will be able to go ahead.
  s h
• Daniel:
  You were a bit too heavy on the technical details, Beata.
  s h
• Beata:
  Oh, I'm sorry.
• Daniel:
  Don't worry. I think he actually appreciated it in the end. Great work!
  s h
  
  
• Show All Hide All

• We've agreed on the --- deliver delivery (delivery) dates, quantities, color.
• That only leaves the same point as before: the --- refrigerate refrigerator refrigeration (refrigeration) issue.
• As I understand it, your local rules do not require the sensors to be --- refrigerated refrigerator refrigeration (refrigerated) .
• We simply can't guarantee the --- perform performance (performance) of the product without that --- refrigerate refrigerator refrigeration (refrigeration) .
• So, I was doing some research into the --- package packaging (packaging) options.
• We plan to send you the sensors in --- insulate insulated insulation (insulated) containers that keep the sensors below 5°C during transport.
• The sensors need to go into a --- refrigerate refrigerator refrigeration (refrigerator) .
• I found a --- supply supplier (supplier) that produces portable refrigeration units.
• These can be connected to an exterior power source at a --- reason reasonable reasonably (reasonable) price.
• The containers are a little more --- expense expensive expensively (expensive) .
• We're --- confidence confident confidently (confident) that you'll be happy with the product
• We would need you to provide the power supply when the containers --- arrive arrival (arrive) .
• You would need to plug the boxes into your power supply on --- arrive arrival (arrival) .
• And they don't use much --- energy energetic energetically (energy) .
• This is a --- perfect perfectly perfection (perfect) solution.
• I'll take a longer look at the --- specify specific specifications (specifications) and chat with my --- technique technical technically (technical) team.

---

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Daniel / confirm / they / already / agree / delivery / date / quantity / color

Daniel confirms (that) they have already agreed on the delivery dates, quantities, and color.

Show Hide

Mateo / emphasize / refrigeration / issue / still / resolve

Mateo emphasizes (that) the refrigeration issue is still unresolved.
Mateo emphasizes (that) the refrigeration issue still needs to be resolved.
Mateo emphasizes (that) the refrigeration issue still hasn't been resolved.

Show Hide

Beata / suggest / use / portable / refrigerate / unit / that / can / plug / exterior / power / supply

Beata suggests using portable refrigeration units that can be plugged into an exterior power supply.
Beata suggests (that) they use portable refrigeration units that can be plugged into an exterior power supply.

Show Hide

these / unit / would / keep / sensor / cold / during / transport / and / after / arrival

These units would keep the sensors cold during [transport/transportation] and after arrival.

Show Hide

however / Mateo / worried / about / add / cost

However, Mateo is worried about the added cost.

Show Hide

Daniel / offer / pay / refrigerate / unit

Daniel offers to pay for the refrigeration units.

Show Hide

however / Mateo / would / need / cover / electricity / cost / once / unit / arrive

However, Mateo would need to cover the electricity cost(s) once the units arrive.

Show Hide

Mateo / like / solution / but / want / review / specification / technical / team

Mateo likes the solution(,) but (he) wants to review the specifications with [his/the] technical team.

Show Hide

although / Daniel / think / Beata / get / little / too / technical / during / presentation / he / congratulate / her / performance

Although Daniel thinks (that) Beata got a little too technical during the presentation, he congratulates her on her performance.

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1. Summarize the solution. How does it address each side's concerns? In your opinion, is it a win-win solution?
2. Daniel tells Beata that she got too technical during the presentation. Do you agree? Why?
3. Mateo decides to consult with his technical team before making a final decision. What possible technical issues could come up?
4. The whole series of videos involved people from different countries negotiating a deal. What role do you think cultural differences played in their communication and expectations?
5. Based on all the videos, evaluate Beata's, Daniel's, and Mateo's performance during the negotiation. What were their strengths and weaknesses?
6. Based on your experience, did this whole negotiation seem realistic? Which parts seemed most realistic? Which parts seemed least realistic?