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• ☐ ☐ ☐ a department [n] - a part of a company
• ☐ ☐ ☐ show (s/o) around [phv] - give (someone) a tour of a place
• ☐ ☐ ☐ a director [n] - a person in charge of a department or organization
• ☐ ☐ ☐ a client [n] - a person or company that receives services from a business
• ☐ ☐ ☐ an admin assistant [n] - a person who helps with office tasks and organization (administration assistant)
• ☐ ☐ ☐ office facilities [n] - the department that manages equipment and rooms in a company
• ☐ ☐ ☐ analyze [v] - study something closely to understand it
• ☐ ☐ ☐ process orders [exp] - handle and complete customer orders
• ☐ ☐ ☐ make calls [exp] - phone people

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

---

Max	Maria	Izabela	Josie

• They all work for a London-based fashion company.

1. They are in _______.
   London
   Spain
   
   
2. Izabela _______ met Maria before.
   has
   hasn't
   
   
3. Izabela is the office manager in _______.
   London
   Spain
   
   
4. Maria works in _______.
   office facilities
   human resources
   the sales department
   the marketing department
   
   
5. Monica Lopez is the regional sales director for _______
   South Africa
   South America
   Southern Europe
   Southern England
   
   
6. Izabela _______ met Monica Lopez before.
   has
   hasn't
   
   
7. Maria will _______ at the next meeting.
   update people on her work
   give a presentation
   
   
8. Maria _______ met Josie before.
   has
   hasn't
   
   
9. Josie works in _______.
   office facilities
   human resources
   the sales department
   the marketing department
   
   
10. Peter Russo is Josie's _______.
    manager
    client
    
    
11. Marie _______, _______, _______, and _______ as part of her job.
    does research
    visits clients
    processes orders
    trains new employees
    analyzes sales data
    gives presentations
    makes a lot of phone calls
    
    

---

Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instrucciones: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.

• Show All Hide All
  
• Max:
  Maria, this is Izabela. She's our office manager here in London.
  s h
  
  Izabela, this is Maria from the Madrid office. Can you show her around, please?
  s h
• Izabela
  Of course, no problem . Nice to meet you, Maria.
  s h
• Maria:
  Nice to meet you too, Izabela.
• Max:
  See you later.
• Izabela:
  Which department do you work in?
  s h
• Maria:
  The sales department.
• Izabela:
  So who's your manager?
  s h
• Maria:
  Monica Lopez. She's the regional sales director for Southern Europe, and I'm a sales manager for Spain.
  s h
• Izabela:
  Oh yes, I know Monica. She often visits this office.
  s h
• Maria:
  Right.
• Izabela::
  Do you travel for work a lot?
  s h
• Maria:
  Yes, I do. I visit clients, and I work with the local sales teams.
  s h
• Izabela::
  What are your plans for this visit to our office?
  s h
• Maria:
  We usually have a planning meeting with the other sales teams when we visit.
  s h
  
  I give a presentation about my work, and they give an update on their activities.
  s h
• Izabela:
  Well, I hope the meetings go well. Shall we?
  s h
  
  
• Show All Hide All

• Can you --- show lead walk (show) her around, please?
• Which department do you --- be go work (work) in?
• Oh yes, I --- have meet know (know) Monica. She often --- comes visits travels (visits) this office.
• Do you --- go trip travel (travel) for work a lot?
• I --- work know visit (visit) clients, and I --- work know visit (work) with the local sales teams.
• We usually --- do make have (have) a planning meeting with the other sales teams.
• I --- do give present (give) a presentation about my work.
• And they --- do give present (give) an update on their activities.
• Well, I hope the meetings --- do go happen (go) well. Shall we?
• And who --- tells works manages (manages) that team?
• I --- do make work (do) research, --- see look analyze (analyze) sales data, --- do give write (write) reports, and --- work know visit (visit) clients.

---

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Maria / be / sales / manager / Madrid / office / London / based / fashion / company

Maria is a sales manager in the Madrid office [of/for] a London-based fashion company.

Show Hide

Max / introduce / Maria / Izabela / and / ask / her / show / Maria / around

Max introduces Maria to Izabela and asks her to show Maria around.

Show Hide

Izabela / be / office / manager / London

Izabela is the office manager in London.

Show Hide

Maria / Izabela / make / small / talk / and / get / know / other

Maria and Izabela make small talk and get to know each other.
Maria and Izabela make small talk and get to know one another.

Show Hide

Maria / manager / be / Monica / Lopez / regional / sales / director / south / Europe

Maria's manager is Monica Lopez, the regional sales director for Southern Europe.

Show Hide

Maria / manager / Monica / Lopez / be / regional / sales / director / south / Europe

Maria's manager, Monica Lopez, is the regional sales director for Southern Europe.

Show Hide

Izabela / ask / Maria / travel / lot / work

Izabela asks [if/whether] Maria travels a lot for work.
Izabela asks Maria [if/whether] she travels a lot for work.

Show Hide

Maria / tell / Izabela / she / will / give / presentation / sales / team / during / this / visit

Maria tells Izabela (that) she will give a presentation to the sales team during this visit.

Show Hide

Izabela / Maria / then / meet / Josie / who / work / admin / assistant / office / facility

Izabela and Maria then meet Josie, who works as an admin assistant in office facilities.

Show Hide

Josie / explain / she / help / all / department / especially / with / process / order / and / make / call

Josie explains (that) she helps all (of the) departments, especially with processing orders and making calls.

Show Hide

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instrucciones: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

Izabela, this is Maria from the Madrid office. Can you show her around, please?

Show Hide

Clip 2

Monica Lopez. She's the regional sales director for Southern Europe, and I'm a sales manager for Spain.

Show Hide

Clip 3

I visit clients, and I work with the local sales teams.

Show Hide

Clip 4

What are your plans for this visit to our office?

Show Hide

Clip 5

We usually have a planning meeting with the other sales teams when we visit.

Show Hide

Clip 6

I give a presentation about my work, and they give an update on their activities.

Show Hide

Clip 7

I hope the meetings go well. Shall we?

Show Hide

Clip 8

Maria., do you know Josie?

Show Hide

Clip 9

And which department do you work in?

Show Hide

Clip 10

I work in office facilities, but I work with all the departments.

Show Hide

Clip 11

What about you, Maria? What do you do?

Show Hide

Clip 12

I do research, analyze sales data, write reports, visit clients.

Show Hide

Clip 13

I help the team process orders, and I make calls and write a lot of emails to the team.

Show Hide

Clip 14

You're obviously very busy then.

Show Hide

1. What do you remember about Maria?
   ↪ Use: Maria is from... She is a...
   ↪ Use: Her responsibilites include ...ing ...ing ...ing and ...ing.
2. What do you remember about Izabela?
   ↪ Use: Izabela is the ... of the ...
3. What do you remember about Josie?
   ↪ Use: Josie is...
4. Who do you think has the most interesting job? Why?
   ↪ Use: I think ... has the most interesting job because...
   ↪ Use: Actually, everyone's job seems kind of...
5. What do you think Max's job is?
   ↪ Use: I'm not sure. He might be...
   ↪ Use: I guess he is...
6. How often do you travel for your job?
   ↪ Use: I ... travel ... for my job.
   
7. Do you prefer jobs with lots of travel or little travel? Why?
   ↪ Use: I prefer jobs with ...
   ↪ Use: There are a few reasons. One is...
   ↪ Use: Another reason is...