1. REVIEW the vocabulary / background.
2. WATCH the video.
3. ANSWER the questions.
4. CHECK your answers. (Show Answers)

• documents [n] - files / papers
• mail [v] - send
• envelope [n] -
• fly in [phv] - a paper container that contains letters
• courier [n] - a company that transports documents and packages long distances
• pick up [phv] - get
• reprint [v] - print again
• rush job [n] - a job done quickly
• tailor [n] - a person that makes nice clothes
• sleeves [n] - the part of shirt that covers the arms

[n] - noun,  [v] - verb, [phv] - phrasal verb, 

Mr. Evans	Marie	Cheryl	Bob	Paul

• Mr. Evans, Marie, Cheryl, Bob and Paul all work in a travel agency.
• They are having a meeting to discuss the travel documents for a client.

1. Who gave the documents to the wrong person?
   Cheryl
   Mr. Rashid
   Mr. Evans
   
   
2. When does the client (Mr. Wells) need the documents?
   today
   tomorrow
   in two days
   
   
3. When will Mr. Well's group arrive?
   later today
   Thursday
   next week
   
   
4. Who is going to call a courier?
   Bob
   Marie
   Cheryl
   
   
5. Where will they reprint the travel guides?
   in the office
   Harpers
   Copies-to-go
   
   
6. Where are they going to send the package?
   Lebanon
   France
   Australia
   
   
7. How can they make printing the travel guides faster?
   pay more
   switch from color to black-and-white
   use a faster printer
   
   
8. Where are they going to reprint the tickets?
   in the office
   Harpers
   Copies-to-go
   
   
9. How many travel guides do they need?
   just a few
   5 more
   25
   
   
10. Why is Mr. Evans calling his tailor?
    His sleeves are too long.
    He is hungry.
    He is ordering tickets.