Learn English with The IT Crowd

#3. The IT Team

Published: 4.16.2021
Level 4   |   Time: 4:09
Accent: British

Roy, Moss and Jen have to learn to work together or risk losing their jobs.

triangle Directions 목표 Direcciones Instruções


    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.


    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.


    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.


    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.


    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.


    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.


    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.


    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.


    Na primeira vez que assistir ao vídeo, tente entender a situação geral.


    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.


    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.


    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

triangle Vocabulary 어휘 Vocabulário Vocabulario

  • ☐ ☐ ☐ tell on (someone) [phv] - to tell a boss (or parent, police) about the bad actions of someone
  • ☐ ☐ ☐ IT [n] - information technology
  • ☐ ☐ ☐ escort [v] - go with someone somewhere (accompany)
  • ☐ ☐ ☐ the premises [n] - the location or building
  • ☐ ☐ ☐ recruitment [n] - finding new people to join a company (or military)
  • ☐ ☐ ☐ (not) work out [phv] - (not) be successful
  • ☐ ☐ ☐ like a house on fire [exp] - very well
  • ☐ ☐ ☐ a voice activation system [n] - a computer system that can take voice commands
  • ☐ ☐ ☐ pitch [n] - the tone (high or low) of a sound
  • ☐ ☐ ☐ take me through [exp] - show me, teach me
  • ☐ ☐ ☐ code [n] - write computer programs
  • ☐ ☐ ☐ Manolos [n] - an expensive brand of women's shoes [image] ESL Vocab - Manolos
  • ☐ ☐ ☐ defuse [v] - reduce the anger or violence in a situation
  • ☐ ☐ ☐ beatings [n] - being violently hit by someone
  • ☐ ☐ ☐ biweekly [adv] - once every two week (twice per month) or two times every week Sorry! Sometimes English is crazy.

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

triangle Background 배경 O fundo Antecedentes

picture picture picture
Jen Roy Moss
  • Roy and Moss are technical support people (IT experts) for a large company.
  • Jen has just been hired to work in this large company as the IT manager.
  • Jen doesn't know anything about computers.

triangle Questions 문제 Questões Preguntas

  1. Roy and Moss plan to tell the CEO that Jen is unqualified to be their manager.

  2. The CEO fires all of the people on the fourth floor.

  3. The CEO fires all of the people on the security of team.

  4. Moss tries to tell the CEO the truth.

  5. Roy tries to tell the CEO the truth.

  6. Roy set up a voice activation system on the CEO's computer.

  7. Jen admits that she knows nothing about computers.

  8. Jen can't understand what Moss says.

  9. Roy is excited to see the woman that visits the IT department.

  10. The woman is angry at Roy because they used to date.

  11. Jen likes the woman's shoes.

  12. The woman and Jen plan to meet again for lunch.

  13. This is the first time someone has come down to the IT department and beat Roy or Moss.

  14. Jen offers to help Moss and Roy deal with people.

triangle Listen & Repeat 듣고 따라하기 Ouça e repita Escuchar y repetir [ ? ]

Listen & Repeat

This activity has two purposes.

The first purpose is to improve listening accuracy. Learners can often understand the general meaning of a video but still not hear and understand many of the words that are said. This is because native speakers tend to say the functional words unclearly. (eg. don’t know, going to, want to, can’t, must have) This activity is designed to help learners improve their ability to hear these words.

TIP: Learners should listen, and then try to repeat exactly what they hear. Then they should click “Show” and read the sentence. After reading the sentence, learners should listen again and try to hear each word.

The second purpose is to improve pronunciation.

TIP: Learners should listen to and read the sentences at the same time. Then learners should try to copy the pronunciation and intonation of the speaker exactly.

TIP: Exaggerating the intonation and feeling of the speaker is useful. It may feel awkward or funny, but it will help you sound more natural.

Escuchar y Repetir

Esta actividad tiene dos propósitos separados.

El primer propósito es mejorar la precisión auditiva. Los estudiantes a menudo pueden comprender el significado general de un video, pero aún no escuchan ni comprenden muchas de las palabras que se dicen. En particular, los hablantes nativos tienden a decir las palabras funcionales (p. Ej., No sé, voy a, quiero, no puedo, debe haberlo hecho) de manera poco clara. Esta actividad está diseñada para ayudar a los alumnos a mejorar su capacidad para escuchar estas palabras.

CONSEJO: Los alumnos deben escuchar y luego intentar repetir exactamente lo que se dijo. Luego deben hacer clic en "Show" y leer la oración. Después de leer la oración, los alumnos deben volver a escuchar e intentar escuchar cada palabra.

El segundo propósito es mejorar la pronunciación.

CONSEJO: Los alumnos deben escuchar y leer las oraciones al mismo tiempo. Luego, los alumnos deben intentar copiar la pronunciación y la entonación del hablante.

CONSEJO: Es útil exagerar la entonación y el sentimiento del hablante. Puede parecer incómodo o divertido, pero te ayudará a sonar más natural.

듣고 따라하기

이 액티비티에는 두 가지 목적이 있습니다.

첫 번째 목적은 청취 정확도를 높이는 것입니다. 학생들은 종종 비디오의 일반적인 의미를 이해할 수 있지만 여전히 많은 단어를 듣고 이해하지 못합니다. 특히 원어민은 기능적 단어 (예 : 모르겠다, 갈 것, 갖고 싶어, 가질 수 없어야 한다)를 불분명하게 말하는 경향이 있습니다. 이 액티비티는 학습자가 이러한 단어를 듣는 능력을 향상시킬 수 있도록 고안되었습니다.

팁 : 학습자는 듣고 나서 말한 내용을 정확하게 반복해야 합니다. 그들은“Show”를 클릭하고 문장을 읽어야 합니다. 문장을 읽은 후 학습자는 다시 듣고 각 단어를 들어야 합니다.

두 번째 목적은 발음을 향상시키는 것입니다.

팁 : 학습자는 동시에 문장을 듣고 읽어야 합니다. 그런 다음 학습자는 화자의 발음과 억양을 따라 해 보아야 합니다.

팁 : 화자의 억양과 느낌을 과장하는 것이 유용합니다. 어색하거나 재미있게 느껴질 수 있지만 더 자연스럽게 들리는 데 도움이 됩니다.

Ouvir e repetir

Esta atividade tem dois propósitos.

O primeiro objetivo é melhorar a precisão auditiva. Os alunos geralmente podem entender o significado geral de um vídeo, mas ainda não ouvem e entendem muitas das palavras que são ditas. Isso ocorre porque os falantes nativos tendem a dizer as palavras funcionais de forma pouco clara. (por exemplo, não sei, vou, quero, não posso, devo ter) Esta atividade é projetada para ajudar os alunos a melhorar sua capacidade de ouvir essas palavras.

DICA: os alunos devem ouvir e tentar repetir exatamente o que ouviram. Em seguida, deveriam clicar em “Mostrar” e ler a frase. Depois de ler a frase, os alunos devem ouvir novamente e tentar ouvir cada palavra.

O segundo objetivo é melhorar a pronúncia.

DICA: os alunos devem ouvir e ler as frases ao mesmo tempo. Em seguida, os alunos devem tentar copiar exatamente a pronúncia e a entonação do falante.

DICA: É útil exagerar na entonação e no sentimento do falante. Pode parecer estranho ou engraçado, mas ajudará você a soar mais natural.

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instrucciones: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

I cannot believe you're going to tell on me.

Clip 2

There's no room for people who can't act in a team on my team.

Clip 3

Well, if you can't work as a team, you're all fired.

Clip 4

Remember, you're a team and if you can't act as a team, you're fired too.

Clip 5

Get them to look for a security team that can work as a team.

Clip 6

They may have to escort the current security team from the building for not acting like a team.

Clip 7

So what do you want to tell me?

Clip 8

Jen, could you just get the door for me there?

Clip 9

So why did you come here in the first place?

Clip 10

I think you're going to enjoy it.

Clip 11

You obviously don't know anything about computers.

Clip 12

You could take me through what you're doing right now.

Clip 13

Hello, there, little lady. How can I help you? I'm Roy.

Clip 14

Does that happen a lot?

triangle Discussion 논의 Questões de discussão Discusión

  1. Jen plans to help Roy and Moss with their people problems. What do you think her plan is? How will she help them? How would you help Roy and Moss?
  2. Do you think a manager needs to have all the technical skills of the people that she/he manages? (i.e. Does an IT manager need to be a good programmer? Does a school principal/director need to be a good teacher?) Why?
  3. Rank these qualities in order from most to least important when hiring someone: effort, experience, intelligence, skill, teamwork.
    How important is teamwork? Is there any quality that is missing from this list?
  4. Have you ever seen a (physical) fight in your school or work place? What started the fight? What happened? What happened after the fight?
  5. What is the craziest reason that you have heard about someone getting fired?
  6. What is your favorite brand of shoes? Why?

triangle Script 대본 Roteiro Texto

Jen: I cannot believe you're going to tell on me. You're like a pair of horrible old women.

Moss: What did she say?

Roy: She said we're like horrible old women.

Moss: She didn't?

CEO: Hey, guys. I hear you've got something to tell me.

Roy: Yes, well, it's like this.

CEO: Look at you. My IT team.

Roy: Yeah.

CEO: Team players, each and every one of you.

Roy: Yeah, well, she...

CEO: There's no room for people who can't act in a team on my team. Excuse me. Hello.

CEO: What? Well, if you can't work as a team, you're all fired. That's it. You heard me. Fired. Get your things and go.

CEO: Hello, Security. Everyone on floor four is fired. Escort them from the premises. And do it as a team. Remember, you're a team and if you can't act as a team, you're fired too.

CEO: Dawn, get on to Recruitment. Get them to look for a security team that can work as a team. They may have to escort the current team from the building for not acting like a team.

CEO: Team. Team, team, team, team, team. I even love saying the word "team". So what do you want to tell me?

Moss: Well, it's just not working out.

Roy: He's joking.

Moss: But you said...

CEO: Not working out?

Roy: Oh, no. We are getting on like a big house on fire.

Moss: My ear is getting hot.

Roy: No. You know what? We should leave now, because you're a busy man and we've taken up far too much of your time. Jen, could you get the door for me there?

Jen: Absolutely, Roy.

CEO: Why did you come here in the first place?

Roy: We set up a voice-activation system on your computer. I think you're going to enjoy it. It might take a little while to get the pitch right on the voice, but nonetheless, go ahead. Thank you very much. Bye-bye.

CEO: Thank you. How exciting. Hello. Hello, computer. Hello. Hello. Hello, computer.

Roy: I mean, what good are you? You obviously don't know anything about computers.

Jen: No. But, OK, but I can learn, you know. I mean, for example, Moss, you could take me through what you're doing right now.

Moss: I'd be delighted. I'm just working on a very simple piece of programming code.

Jen: I see. Oh, God, no, I'm lying again. I didn't understand any of that. I don't know anything about computers. I mean, I'm absolutely useless to you. I might as well pack up and go home.

Woman: Hi. Is Roy around?

Roy: Hello, there, little lady. Are you lost? How can I help you? I'm Roy.

Woman: Oh! You wanted me to come down? Huh? Well, here I am.

Roy: Not the face! Not the face!

Woman: Well, maybe this will teach you to treat people with a little bit of respect!

Roy: Is there any chance we spoke on the phone earlier?

Jen: Oh, my God. Are those Manolos?

Woman: Oh, yes.

Jen: They are gorgeous. Were they expensive?

Woman: No. No, no, no. Got them in the sale.

Jen: Oh, God. Clever you. I'm never lucky enough to get a bargain like that.

Woman: Well, I should take you shopping.

Jen: That would be fantastic.

Woman: I'm upstairs.

Jen: I'll give you a call.

Woman: Nice to meet you. Take care.

Roy: Nice meeting you.

Moss: Chairman Wow. You just defused that entire situation.

Jen: What situation? Oh, that. Yeah. Oh, my God. Does that happen a lot?

Moss: They're fairly regular, the beatings, yes. I'd say we're on a biweekly beating.

Roy: Oh, it's not all that bad.

Moss: Come on, Roy. It's pretty bad.

Jen: Maybe I could help with this. You know, I mean, I'm a people person, and people like you need a person to deal with people - a people person like me.

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