Learn English with Top Notch TV 2

Check the words you already know. Marca las palabras que ya conoces. Marque as palavras que você já conhece. 이미 아는 단어에 체크하세요. Позначте слова, які ви вже знаєте.

• ☐ ☐ ☐ a bellman n. - a person who carries luggage at a hotel
• ☐ ☐ ☐ luggage n. - suitcases or bags
• ☐ ☐ ☐ a king-sized bed n. - a big bed
• ☐ ☐ ☐ a twin-sized bed n. - a small bed
• ☐ ☐ ☐ make up (the room) phv. - clean the room
• ☐ ☐ ☐ housekeeping n. - the people who clean the room in a hotel

n. - noun,    v. - verb,    phv. - phrasal verb,    adj. - adjective,    exp. - expression

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Cheryl	Mrs. Beatty

• Cheryl works at a travel agency.
• Mrs. Beatty is one of her clients (customers).
• Mrs. Beatty is on a vacation arranged by Cheryl's travel agency.

1. What room is Mrs. Beatty staying in?
   514
   515
   540
   550
   
   
2. What city is Mrs. Beatty staying in?
   Chicago
   Los Angeles
   Charlottetown
   
   
3. What does Mrs. Beatty complain about?
   The room has no windows.
   There is no elevator.
   She had to carry her own luggage.
   She asked for a bigger bed.
   She is in a smoking room.
   There are no towels.
   Housekeeping didn't make up the room.
   The TV doesn't work.
   There are many students staying at the hotel.
   There aren't any movie stars at the hotel.
   
   
4. Why is her hotel so bad?
   It is very cheap.
   She is at the wrong hotel.
   The hotel gave her the wrong room.
   
   
5. Who is Mrs. Beatty going to ask for help with her bags?
   A movie star
   A taxi driver
   A student
   
   

Score:

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Directions: Decide if each verb should be present or past. Then listen again and check your answers.

• Hello. I'd like to speak to a guest - Mrs. Beatty in Room 514. Thank you.
• Hello?
• Hello, Mrs. Beatty? This --- is was Cheryl from Top Notch. How's Los Angeles?
• Well, the hotel --- isn't wasn't very nice, dear.
• I'm sorry to hear that. --- Are Were you ok? You sound tired.
• My room --- is was on the fifth floor. I --- have to had to walk up with my luggage.
• There --- is was no bellman? No elevator?
• No. And I --- want wanted a non-smoking room with a king-sized bed.
• And I --- request requested that for you.
• Well, they --- give gave me a smoking room with a twin-sized bed. It's all they have.
• I'd better check your reservation. What hotel --- are were you at?
• The Candle Inn, I --- think thought . And another thing. They --- don't didn't make up the room. The towels --- are were dirty.
• --- Do Did you call housekeeping?
• They're not answering. And there --- are were all these students everywhere. I --- think thought you --- say said that movie stars --- stay stayed at this hotel.
• Mrs. Beatty, your reservation --- is was for the Chandler Inn. You're in the wrong hotel. The Chandler Inn --- is was a much nicer hotel.
• Oh! Well! I'd better call a taxi.
• How will you get your bags to the front desk?
• I --- am was sure I --- can could find a student to help. I'll say I --- am was a movie star. I'll be fine.
• OK. Good luck.
• Good-bye.

Score:

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Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order.
Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.
( ) = opcional   [ ] = necesario

Instruções: Escreva frases sobre o videoclipe usando as palavras dadas. Você pode alterar a forma da palavra ou adicionar palavras, mas não pode alterar a ordem das palavras. Use o tempo presente.
( ) = opcional   [ ] = necessário

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.
( ) = 선택 사항   [ ] = 필수 사항

Інструкції: Напишіть речення про відеокліп, використовуючи подані слова. Ви можете змінювати форму слова або додавати слова, але не можете змінювати порядок слів.
Використовуйте теперішній час.
( ) = необов'язково   [ ] = обов'язково

Cheryl / call / Mrs. Beatty / check / how / her / stay / Angeles / go

Cheryl calls Mrs. Beatty (in order) to check how her stay in Los Angeles is going.

Mrs. Beatty / complain / hotel / not / very / nice

Mrs. Beatty complains (that) the hotel is not very nice.

she / had / carry / luggage / up / fifth / floor / because / there / no / elevator / bellman

She had to carry her luggage up to the fifth floor because there is no elevator or bellman.

she / receive / smoke / room / with / twin / size / bed / instead / non / smoke / room / with / king / size / bed

She received a smoking room with a twin-sized bed instead of a non-smoking room with a king-sized bed.

her / room / not / clean / and / towel / dirty

Her room was not cleaned and the towels are dirty.

housekeeping / not / answer / phone

Housekeeping is not answering the phone.

Housekeeping won't answer the phone.

Cheryl / discover / Mrs. Beatty / check / wrong / hotel

Cheryl discovers (that) Mrs. Beatty checked into the wrong hotel.

Mrs. Beatty / decide / call / taxi / and / move / correct / hotel

Mrs. Beatty decides to call a taxi and move to the correct hotel.

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduza o clipe de áudio e tente repetir o que você ouve. Clique em "Show" para ver o texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Інструкції: Увімкніть аудіокліп і спробуйте повторити те, що чуєте. Натисніть "Show", щоб побачити текст.

Hello. I'd like to speak to a guest.

Hello, Mrs. Beatty? This is Cheryl from Top Notch.

Well, the hotel isn't very nice, dear.

I'm sorry to hear that. Are you ok?

I had to walk up with my luggage.

And I wanted a non-smoking room with a king-sized bed.

They gave me a smoking room with a twin-sized bed.

I'd better check your reservation.

And another thing. They didn't make up the room.

Did you call housekeeping?

And there are all these students everywhere.

I thought you said that movie stars stay at this hotel.

You're in the wrong hotel.

I'd better call a taxi.

How will you get your bags to the front desk?

I'm sure I can find a student to help. I'll say I'm a movie star.

1. What problems does Mrs. Beatty have? Which problem would be the worst for you?
2. What is the worst hotel that you have ever stayed at? What made it so bad?
3. What is the best hotel that you have ever stayed at? What made it so good?
4. When you book a hotel, what amenities or features do you usually ask for? (i.e. ocean view, ground floor, king-sized bed)
5. Do you usually plan your trips on your own, use a travel agency, or book a package tour? What are the pros and cons of each?
6. Have you ever seen any celebrities at a hotel that you have stayed at? If so, tell the story.