Learn English with Top Notch TV 2

Check the words you already know. Marca las palabras que ya conoces. Marque as palavras que você já conhece. 이미 아는 단어에 체크하세요. Позначте слова, які ви вже знаєте.

• ☐ ☐ ☐ a bellman n. - a person who works at a hotel
• ☐ ☐ ☐ a king-sized bed n. - a very large bed

n. - noun,    v. - verb,    phv. - phrasal verb,    adj. - adjective,    exp. - expression

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Mr. Evans	Cheryl

• Mr. Evans and Cheryl work in a travel agency.
• Mr. Evans is the manager, and he is Cheryl's boss.

1. Why does Mr. Evans answer the phone?
   He is bored.
   He is the receptionist.
   He is the only one in the office.
   
   
2. How many people does Mr. Evans talk to on the phone?
   Two
   Three
   Four
   
   
3. Who does Mrs. Beatty want to talk to?
   Marie
   Cheryl
   Mr. Evans
   
   
4. What is Mrs. Beatty's problem?
   The bell doesn't work in her hotel room.
   She doesn't like her hotel.
   Her hotel is too expensive.
   
   
5. What does Mr. Evans tell Mrs. Beatty?
   He can't help her because he is busy.
   He doesn't know where Cheryl is.
   Cheryl will call her back.
   
   
6. What does Mr. Rashid ask for?
   A bigger breakfast
   A cheaper hotel
   An extra night at the hotel
   
   
7. Where is Mr. Rashid going to stay?
   Boston
   Budapest
   Bucharest
   
   
8. What does Ms. Novak want to know?
   If she can meet the king
   If pets can stay in the hotel
   If she can have an extra bed
   
   
9. Which of these messages for Cheryl is correct?
   Mrs. Beatty wants a cheaper cat.
   Mr. Rashid isn't satisfied with his breakfast.
   Ms. Novak thinks the bellman needs a king-sized bed.
   None
   
   

Score:

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Directions: 1) Read these sentences from the video and choose the word or expression that you think fits best. 2) Listen again and check your answers.

Instrucciones: 1) Lea la conversación y elija la palabra o expresión que crea que es mejor. 2) Escuche y verifique sus respuestas.

Instruções: 1) Leia a conversa e escolha a palavra ou expressão que você acha melhor. 2) Ouça novamente e verifique suas respostas.

지시 사항 : 1) 대화를 읽고 가장 적절하다고 생각되는 단어나 표현을 고르세요. 2) 답변을 듣고 확인합니다.

Інструкції: 1) Прочитайте ці речення з відео і виберіть слово або вираз, який, на вашу думку, підходить найкраще. 2) Прослухайте ще раз і перевірте свої відповіді.

• No bellman? I'm sorry. Cheryl (will call) you back.
• A hotel without breakfast is ok. Very good. I ('ll give) Cheryl your message.
• Hello? Oh, hi, Ms. Novak. She ('ll be) right back.
• And you'd like to reserve a king-sized bed. I ('ll ask) her to check and call you. Bye-bye.
• They ('ll explain) it all to you.

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Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order.
Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.
( ) = opcional   [ ] = necesario

Instruções: Escreva frases sobre o videoclipe usando as palavras dadas. Você pode alterar a forma da palavra ou adicionar palavras, mas não pode alterar a ordem das palavras. Use o tempo presente.
( ) = opcional   [ ] = necessário

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.
( ) = 선택 사항   [ ] = 필수 사항

Інструкції: Напишіть речення про відеокліп, використовуючи подані слова. Ви можете змінювати форму слова або додавати слова, але не можете змінювати порядок слів.
Використовуйте теперішній час.
( ) = необов'язково   [ ] = обов'язково

Mr. Evans / answer / several / call / while / Cheryl / away

Mr. Evans answers several calls while Cheryl is away.

Mrs. Beatty / call / complain / she / not / satisfied / hotel

Mrs. Beatty calls (in order) to complain (that) she isn’t satisfied with her hotel.

Mrs. Beatty calls and complains (that) she isn’t satisfied with her hotel.

she / angry / because / there / no / bellman

She is angry because there is no bellman.

Mr. Rashid / call / and / ask / cheaper / hotel / Budapest

Mr. Rashid calls and asks for a cheaper hotel in Budapest.

Ms. Novak / call / and / ask / cat / can / stay / hotel

Ms. Novak calls to ask [if/whether] her cat can stay [at/in] [her/the] hotel.

Ms. Novak / also / want / reserve / king / size / bed

Ms. Novak also wants to reserve a king-sized bed.

Mr. Evans / try / write / down / message / but / he / get / confuse

Mr. Evans tries to write down the messages, but he gets confused.

when / Cheryl / return / Mr. Evans / give / her / three / mixed-up / message

When Cheryl returns, Mr. Evans gives her three mixed-up messages.

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduza o clipe de áudio e tente repetir o que você ouve. Clique em "Show" para ver o texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Інструкції: Увімкніть аудіокліп і спробуйте повторити те, що чуєте. Натисніть "Show", щоб побачити текст.

Hello, Top Notch. Just a moment please.

I'm afraid Cheryl's not here.

You're not satisfied with your hotel?

Cheryl will call you back.

Cheryl's not here. Can I take a message?

You want a cheaper hotel in Budapest.

I'll give Cheryl your message.

She'll be right back. Is there a message?

Can your cat stay with you at your hotel in Rio?

And you'd like to reserve a king-sized bed.

Oh! You're back. I have three messages for you.

Mrs. Beatty wants a cheaper cat.

Mr. Rashid isn't satisfied with his breakfast.

Ms. Novak thinks the bellman needs a king-sized bed.

They'll explain it all to you.

1. Mr. Evans wrote down the messages incorrectly. What are the three correct messages?
   ( Mrs. Beatty, Mr. Rashid, Ms. Novak )
2. Is it more or less difficult to talk in English on the phone compared to face-to-face? Why?
3. Have you ever had a problem with a hotel during your travels? How did you deal with it?
4. A hotel with or without breakfast. Which do you prefer? Why?
5. Can you remember your best hotel breakfast? Your worst?
6. What is the most unusual or funny request you’ve ever made at a hotel or travel agency?
7. Try calling your partner and leaving a message.
   
   Partner A: You work for Top Notch Travel Agency. Take a message for Cheryl.
   * You don't have to solve the problems. Just repeat them to the caller and tell the caller that you will give the message to Cheryl.
   
   Partner B: First, create a problem or request about your hotel. Then call Top Notch Travel Agency and ask for Cheryl. When you find out that Cheryl is not available, leave a message.
   
   Switch roles. Be creative.