Learn English with Pearson Business Partner B1

3.3.2 Negotiating Shipment Dates


EZ TV icon
Published: 7.02.2024
Level 3   |   Time: 2:50
Accent: British, American

Beata and Clarice negotiate a shipment schedule for parts. You will see two versions (Option A & Option B) of the same situation.
You can buy the textbook for these videos on [ Amazon ] or on [ the Pearson website].


triangle Directions 목표 Direcciones Instruções


  1. READ the VOCABULARY + BACKGROUND

    It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.

  2. WATCH the VIDEO

    The first time you watch the video, just try to understand the overall situation.

  3. ANSWER the QUESTIONS

    First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.

  4. WATCH and READ the SCRIPT

    Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.

  5. DO the ACTIVITIES

    There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

  1. LEA el VOCABULARIO y ANTECEDENTES.

    Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.

  2. VER el VIDEO

    La primera vez que vea el video, intente comprender la situación general.

  3. RESPONDE a las PREGUNTAS

    Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.

  4. MIRAR Y LEER

    Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.

  5. HACER LAS ACTIVIDADES

    Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

  1. 어휘와 배경 읽기

    비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.

  2. 비디오 보기

    비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.

  3. 문제에 답하기

    먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.

  4. 비디오 보면서 대본 읽기

    대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.

  5. 액티비티 하기

    듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

  1. LER o VOCABULÁRIO + FUNDO

    É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.

  2. ASSISTA ao VÍDEO

    Na primeira vez que assistir ao vídeo, tente entender a situação geral.

  3. RESPONDA às PERGUNTAS

    Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.

  4. ASSISTA e LEIA o SCRIPT

    Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.

  5. FAÇA as ATIVIDADES

    Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

triangle Vocabulary 어휘 Vocabulário Vocabulario


  • ☐ ☐ ☐ meet a deadline [exp] - finish a task or project by the time it needs to be completed
  • ☐ ☐ ☐ compromise [v] - find a solution where both sides give up something to reach an agreement
  • ☐ ☐ ☐ flexibility [n] - the ability to change or adapt easily
  • ☐ ☐ ☐ My hands are tied. [exp] - I am unable to make changes because the situation is not in my control.
  • ☐ ☐ ☐ components [n] - parts of a larger thing
  • ☐ ☐ ☐ cover the costs [exp] - pay for something
  • ☐ ☐ ☐ get back to (you) [phv] - respond or reply to (you)
  • ☐ ☐ ☐ clear (the schedule) [v] - approve (the schedule)
  • ☐ ☐ ☐ room to maneuver [exp] - the ability to change or adjust plans, flexibility
  • ☐ ☐ ☐ straight away [exp] - immediately, without delay
  • ☐ ☐ ☐ a container [n] - a large metal box that is carried by ships and trucks (lorries) to transport goods (a shipping container) [image] ESL Vocab - A (shipping) container
  • ☐ ☐ ☐ That could work. [exp] - That might be a good solution.
  • ☐ ☐ ☐ cubic meters [exp] - a measurement of volume in meters (m3)

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression



triangle Background 배경 O fundo Antecedentes


Pearson Business Partner - Beata Pearson Business Partner - Clarice
Beata Clarice
  • EvroMed is a British pharmaceutical (drug) company that is developing a new product called the Diab Sensor.
  • Beata was recently hired to work on the project.
  • Clarice is a sub-supplier providing parts for the Diab Sensor.
  • Beata and Clarice are negotiating a shipment schedule.
  • You will see two versions (Option A & Option B) of the same situation.

triangle Questions 문제 Questões Preguntas


  1. In Option A, Beata is willing to compromise on the new deadline if Clarice covers all additional costs.
    True
    False

  2. In Option A, Clarice initially suggests delaying the shipment by a few days.
    True
    False

  3. In Option A, Clarice needs to contact the factory in Shenzhen.
    True
    False

  4. In Option B, Daniel approved the existing schedule.
    True
    False

  5. In Option B, Beata is willing to change the delivery date by a few days.
    True
    False

  6. In Option B, the components are ready to be shipped.
    True
    False

  7. In both options, Clarice is mainly concerned about cost.
    True
    False

  8. In Option B, Beata suggests checking with another supplier for available container space.
    True
    False

  9. In Option B, they agree to ship the components by air.
    True
    False

  10. In Option B, the components and the container are in different cities.
    True
    False

  11. In Option B, they decide to go out for lunch together after the meeting.
    True
    False



triangle Dialogue Practice 대화 연습 Prática de Diálogo Práctica de diálogo


Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instrucciones: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.



  • Beata:
    Yes, I know that Daniel cleared the existing schedule, but it doesn't change anything.
  • Beata:
    We still need the shipment by the 10th. As I said earlier, I have no room for (to) maneuver on this.
  • Clarice:
    It's a pity we don't have another container leaving this week. We could have sent them straight away. As I say, they're ready to go.
  • Beata:
    So it seems to me we have two problems here. I need the components to arrive by the tenth. You need to be able to cover additional costs.
  • Beata:
    How about this: I could speak to one of our other suppliers. We have another container leaving China this week. Maybe they'll have some space.
  • Clarice:
    That could work. We're talking two cubic meters maximum.
  • Beata:
    Let me make some calls.
  • Clarice:
    I'll see if we can get the components down to the docks in time. (I'm) Pretty sure we can. Do you know where the container is right now?
  • Beata:
    Probably still in the factory.
  • Clarice:
    Where's that?
  • Beata:
    I couldn't point it out on a map, but I know it's in Guangzhou.
  • Beata:
    That's near Shenzhen, right? Looks like this could be a win for both of us.
  • Clarice:
    A big win. And all before lunchtime, too.



triangle Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones [ ? ]

Summary

This activity is designed to improve sentence accuracy and complexity. Most students can produce the key content words in a sentence. However, they have difficulty with accuracy because the functional words are difficult or can seem unimportant. This activity will help learners eliminate problems with these functional words by giving them immediate feedback on the mistakes they are making. It will also help students develop their use of more natural, varied and complex sentence structures.

TIP: Say the sentence out loud. Notice the types of mistake you make often. Focus on those types of errors. (singular/plural, subject-verb agreement, article use, prepositions, gerunds and infinitives, noun clauses, adjective clauses, word order, and word forms.)

Resumen

Esta actividad está diseñada para mejorar la precisión y complejidad de las oraciones. La mayoría de los estudiantes pueden producir las palabras clave del contenido en una oración. Sin embargo, tienen dificultades con la precisión porque las palabras funcionales son difíciles o pueden parecer poco importantes. Esta actividad ayudará a los alumnos a eliminar problemas con estas palabras funcionales al brindarles retroalimentación inmediata sobre los errores que están cometiendo. También ayudará a los estudiantes a desarrollar su uso de estructuras de oraciones más naturales, variadas y complejas.

CONSEJO: Diga la oración en voz alta. Observe los tipos de errores que comete con frecuencia. Concéntrese en ese tipo de errores. (singular / plural, concordancia entre sujeto y verbo, uso del artículo, preposiciones, gerundios e infinitivos, cláusulas sustantivas, cláusulas adjetivas, orden de las palabras y formas de las palabras).

요약

이 액티비티는 문장의 정확성과 복잡성을 개선하기 위해 고안되었습니다. 대부분의 학생들은 문장에서 핵심 내용 단어를 생성 할 수 있습니다. 그러나 기능적 단어가 어렵거나 중요하지 않은 것처럼 보일 수 있기 때문에 정확성에 어려움이 있습니다. 이 액티비티는 학습자가 실수에 대한 즉각적인 피드백을 제공함으로써 이러한 기능적 단어의 문제를 제거하는 데 도움이 됩니다. 또한 학생들이 보다 자연스럽고 다양하며 복잡한 문장 구조를 사용하는 데 도움이 됩니다.

팁 : 문장을 크게 말하세요. 자주 저지르는 실수 유형과, 이러한 유형의 오류에 집중하세요. (단수 / 복수, 주어-동사 일치, 관사 사용, 전치사, 동명사 및 부정사, 명사절, 형용사절, 어순 및 단어 형태)

Resumo

Esta atividade foi desenvolvida para melhorar a precisão e a complexidade das frases. A maioria dos alunos pode produzir as palavras-chave do conteúdo em uma frase. No entanto, eles têm dificuldade com precisão porque as palavras funcionais são difíceis ou podem parecer sem importância. Esta atividade ajudará os alunos a eliminar problemas com essas palavras funcionais, dando-lhes feedback imediato sobre os erros que estão cometendo. Também ajudará os alunos a desenvolver o uso de estruturas de sentenças mais naturais, variadas e complexas.

DICA: Diga a frase em voz alta. Observe os tipos de erro que você comete com frequência. Concentre-se nesses tipos de erros. (singular/plural, concordância sujeito-verbo, uso de artigos, preposições, gerúndios e infinitivos, cláusulas substantivas, cláusulas adjetivas, ordem das palavras e formas das palavras.)


Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.



Sentence 1a

Beata / insist / they / still / need / shipment / by / 10 / May


Beata insists (that) they still need the shipment by the 10th of May.



Sentence 1b

Beata / insist / they / still / need / shipment / by / May / 10


Beata insists (that) they still need the shipment by May 10th.



Sentence 2

Clarice / point / out / component / ready / but / they / have / no / way / ship / them / this / week


Clarice points out (that) the components are ready, but (that) they have no way to ship them this week.



Sentence 3

Beata / summarize / both / their / position / and / then / offer / solution


Beata summarizes both of their positions and then offers a solution.



Sentence 4

She / think / they / might / able / ship / component / other / supplier / container


She thinks (that) they might be able to ship the components in another supplier's container.



Sentence 5

Beata / plan / make / few / call / check / space


Beata plans to make a few calls (in order) to check for space.



Sentence 6

although / component / container / not / same / city / they / nearby


Although the components and the container are not in the same city, they are nearby (each other).



Sentence 7

Clarice / assure / Beata / she / will / get / component / dock / time


Clarice assures Beata (that) she will get the components (down) to docks in time.



triangle Discussion 논의 Questões de discussão Discusión


  1. What were the main challenges Beata and Clarice faced in the conversation regarding the shipment deadline (i.e. What did Beata want? What did Clarice want?)? How did they attempt to resolve these challenges?
  2. How did Beata demonstrate her negotiation skills in the dialogue? Did her approach change between Option A and Option B? Which approach do you think was more effective?
  3. In Option B, how did Beata and Clarice collaborate to find a solution? What aspects of their teamwork were effective, and where could they improve?
  4. In Option B, Beata starts by summarizing both sides' position. What language did she use to introduce the summary? Do you think this was effective when negotiating? Do you use this tactic often?
  5. Do you think you are an effective negotiator? What strategies do you use? What do you think you need to improve?
  6. Do you think it is feasible to ship the components in another supplier's container? If so, what factors would need to be considered when planning such a shipment?
  7. In [ this video clip ], Beata reflects on both negotiations. What did she say? Do you agree with what she said?

triangle Script 대본 Roteiro Texto


Option A

Beata: But things have changed now. You need to meet this new deadline. I'm afraid I can't compromise on this.

Clarice: So there's no flexibility at all? How about a few days later?

Beata: I'm afraid I'm just not that flexible. My hands are tied. We need that shipment by the 10th.

Clarice: Alright, let's be clear here. You now need me to get these components to the UK by the 10th, and I have to cover all the costs myself?

Beata: Exactly. Yes.

Clarice: Seriously, there's nothing you can do here? No flexibility? Fine, leave it with me. I'll call the factory in Shenzhen and get back to you.

Beata: Excellent, thank you.

Option B

Beata: Yes, I know that Daniel cleared the existing schedule, but it doesn't change anything. We still need the shipment by the 10th. As I said earlier, I have no room for (to) maneuver on this.

Clarice: It's a pity we don't have another container leaving this week. We could have sent them straight away. As I said, they're ready to go.

Beata: So it seems to me we have two problems here. I need the components to arrive by the tenth. You need to be able to cover additional costs. How about this: I could speak to one of our other suppliers. We have another container leaving China this week. Maybe they'll have some space.

Clarice: That could work. We're talking two cubic meters maximum.

Beata: Let me make some calls.

Clarice: I'll see if we can get the components down to the docks in time. (I'm) Pretty sure we can. Do you know where the container is right now?

Beata: Probably still in the factory.

Clarice: Where's that?

Beata: I couldn't point it out on a map, but I know it's in Guangzhou. That's near Shenzhen, right? Looks like this could be a win for both of us.

Clarice: A big win. And all before lunchtime, too.



Reflection A: I got what I wanted, which is good. And she knows that I am the boss, which is also good. I don't think I'm going to have too many problems with Clarice in the future

Reflection B: I'm very happy with how that meeting went. I got what I wanted, and I think that listening to Clarice and trying to solve her problem made our working relationship stronger. That will help me in the future.