Listen in English | The Office

Directions 목표 Direcciones Instruções

READ the VOCABULARY + BACKGROUND
It is important to read the vocabulary and background before you watch the video. This will improve your ability to understand the video. It will also help you understand how the new vocabulary is used naturally.
WATCH the VIDEO
The first time you watch the video, just try to understand the overall situation.
ANSWER the QUESTIONS
First, try to answer all the questions from memory. Then rewatch the video and try to answer the questions that you missed.
WATCH and READ the SCRIPT
Watch the video again while you read the script. Reading and listening at the same time will help you hear each individual word and improve your listening accuracy.
DO the ACTIVITIES
There are several different activities that focus on listening accuracy, pronunciation, vocabulary, grammar, and sentence structure.

LEA el VOCABULARIO y ANTECEDENTES.
Es importante leer el vocabulario y los antecedentes antes de ver el video. Esto mejorará su capacidad para comprender el video. También le ayudará a comprender cómo se usa el nuevo vocabulario de forma natural.
VER el VIDEO
La primera vez que vea el video, intente comprender la situación general.
RESPONDE a las PREGUNTAS
Primero intente responder todas las preguntas de memoria. Luego, vuelva a ver el video e intente responder las preguntas que se perdió.
MIRAR Y LEER
Mire el video nuevamente mientras lee el guión. Leer y escuchar al mismo tiempo lo ayudará a escuchar cada palabra individual y mejorará su precisión auditiva.
HACER LAS ACTIVIDADES
Hay una serie de actividades diferentes que se centran en la precisión auditiva, la pronunciación, el vocabulario, la gramática y la estructura de las oraciones.

어휘와 배경 읽기
비디오를 보기 전에 어휘와 배경을 읽는 것이 중요합니다. 이렇게 하면 비디오를 이해하는 능력이 향상됩니다. 또한 새로운 어휘가 어떻게 자연스럽게 사용되는지 이해하는데 도움이됩니다.
비디오 보기
비디오를 처음 볼 때 전체 상황을 이해하려고 노력하세요.
문제에 답하기
먼저 모든 질문에 답을 해보세요. 그런 다음 비디오를 다시보고 놓친 질문에 답해보세요.
비디오 보면서 대본 읽기
대본을 읽는 동안 비디오를 다시 보세요. 읽기와 듣기를 동시에 하면 각각의 단어를 듣고, 듣기 정확도를 향상시킬 수 있습니다.
액티비티 하기
듣기 정확도, 발음, 어휘, 문법 및 문장 구조에 초점을 맞춘 다양한 액티비티가 있습니다.

LER o VOCABULÁRIO + FUNDO
É importante ler o vocabulário e o histórico antes de assistir ao vídeo. Isso melhorará sua capacidade de entender o vídeo. Também ajudará você a entender como o novo vocabulário é usado naturalmente.
ASSISTA ao VÍDEO
Na primeira vez que assistir ao vídeo, tente entender a situação geral.
RESPONDA às PERGUNTAS
Primeiro, tente responder todas as perguntas de memória. Em seguida, assista novamente ao vídeo e tente responder às perguntas que você errou.
ASSISTA e LEIA o SCRIPT
Assista ao vídeo novamente enquanto lê o roteiro. Ler e ouvir ao mesmo tempo ajudará você a ouvir cada palavra individualmente e a melhorar sua precisão auditiva.
FAÇA as ATIVIDADES
Existem várias atividades diferentes que se concentram na precisão auditiva, pronúncia, vocabulário, gramática e estrutura da frase.

Vocabulary 어휘 Vocabulário Vocabulario

Background 배경 O fundo Antecedentes


Michael	Jim	Dwight

Michael is the boss of a paper company.
Dwight and Jim are paper salespeople.
Dwight and Jim have recently had some complaints from customers.
The customers said that Dwight and Jim were aggressive, hostile, and difficult.

Questions 문제 Questões Preguntas

Michael wants to help Jim and Dwight improve their sales techniques.
True
False
Michael wants Jim and Dwight to be more aggressive in their sales calls.
True
False
Jim pretends to sell paper to Dwight.
True
False
Jim uses an unusual name when doing the roleplay.
True
False
Jim gets angry when Dwight asks if his name is real.
True
False
Jim pretends to get another phone call.
True
False
Jim is happy that Dwight asks about his personal problem.
True
False
Jim tells Dwight that he can't hear well.
True
False
Dwight yells at Jim because he is angry.
True
False
Jim wants to speak to Dwight's boss.
True
False
Jim is offended by how Michael talks to him.
True
False
Jim doesn't want to buy any paper from Michael.
True
False
Jim wants Michael to fire Dwight.
True
False

Grammar 문법 Gramática Gramática (modal verbs)

Directions: Choose the modal verb that best completes the sentence.

Here's what's going to happen. I am going to (have to) fix you. Manage you two on a more personal scale.
Now, Jim is going to be the client. Dwight, you are going to (have to) sell to him without being aggressive, hostile, or difficult. Let's go.
(Would) you hold on one second? That's my other line.
You'll (have to) speak a bit louder. I'm hard of hearing.
You're going to (have to) talk louder.
Son, you (have to) talk louder.
Now you listen to me, sir. The 3 words I (would) describe you as is aggressive, hostile, and definitely difficult.
Please give me another chance. Mr. Buttlicker, I (have to) put you on with my boss.
Well, I (should) hope so.
Hello, Mr. Buttlicker. How (may) we help you?
There is one condition, Michael. You (have to) fire the salesman that treated me so terribly.

Sentence Building 문장 만들기 Construção de sentença Construcción de oraciones [ ? ]
Summary

This activity is designed to improve sentence accuracy and complexity. Most students can produce the key content words in a sentence. However, they have difficulty with accuracy because the functional words are difficult or can seem unimportant. This activity will help learners eliminate problems with these functional words by giving them immediate feedback on the mistakes they are making. It will also help students develop their use of more natural, varied and complex sentence structures.

TIP: Say the sentence out loud. Notice the types of mistake you make often. Focus on those types of errors. (singular/plural, subject-verb agreement, article use, prepositions, gerunds and infinitives, noun clauses, adjective clauses, word order, and word forms.)

Resumen

Esta actividad está diseñada para mejorar la precisión y complejidad de las oraciones. La mayoría de los estudiantes pueden producir las palabras clave del contenido en una oración. Sin embargo, tienen dificultades con la precisión porque las palabras funcionales son difíciles o pueden parecer poco importantes. Esta actividad ayudará a los alumnos a eliminar problemas con estas palabras funcionales al brindarles retroalimentación inmediata sobre los errores que están cometiendo. También ayudará a los estudiantes a desarrollar su uso de estructuras de oraciones más naturales, variadas y complejas.

CONSEJO: Diga la oración en voz alta. Observe los tipos de errores que comete con frecuencia. Concéntrese en ese tipo de errores. (singular / plural, concordancia entre sujeto y verbo, uso del artículo, preposiciones, gerundios e infinitivos, cláusulas sustantivas, cláusulas adjetivas, orden de las palabras y formas de las palabras).

요약

이 액티비티는 문장의 정확성과 복잡성을 개선하기 위해 고안되었습니다. 대부분의 학생들은 문장에서 핵심 내용 단어를 생성 할 수 있습니다. 그러나 기능적 단어가 어렵거나 중요하지 않은 것처럼 보일 수 있기 때문에 정확성에 어려움이 있습니다. 이 액티비티는 학습자가 실수에 대한 즉각적인 피드백을 제공함으로써 이러한 기능적 단어의 문제를 제거하는 데 도움이 됩니다. 또한 학생들이 보다 자연스럽고 다양하며 복잡한 문장 구조를 사용하는 데 도움이 됩니다.

팁 : 문장을 크게 말하세요. 자주 저지르는 실수 유형과, 이러한 유형의 오류에 집중하세요. (단수 / 복수, 주어-동사 일치, 관사 사용, 전치사, 동명사 및 부정사, 명사절, 형용사절, 어순 및 단어 형태)

Resumo

Esta atividade foi desenvolvida para melhorar a precisão e a complexidade das frases. A maioria dos alunos pode produzir as palavras-chave do conteúdo em uma frase. No entanto, eles têm dificuldade com precisão porque as palavras funcionais são difíceis ou podem parecer sem importância. Esta atividade ajudará os alunos a eliminar problemas com essas palavras funcionais, dando-lhes feedback imediato sobre os erros que estão cometendo. Também ajudará os alunos a desenvolver o uso de estruturas de sentenças mais naturais, variadas e complexas.

DICA: Diga a frase em voz alta. Observe os tipos de erro que você comete com frequência. Concentre-se nesses tipos de erros. (singular/plural, concordância sujeito-verbo, uso de artigos, preposições, gerúndios e infinitivos, cláusulas substantivas, cláusulas adjetivas, ordem das palavras e formas das palavras.)

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Sentence 1

Michael / bring / Jim / Dwight / office

Michael brings Jim and Dwight [into/to] his office.

Sentence 2

they / roleplay / situation / which / Jim / client / and / Dwight / salesperson

They roleplay a situation in which Jim is the client and Dwight is the salesperson.

Sentence 3

Dwight / surprise / when / Jim / say / name / Buttlicker

Dwight is surprised when Jim says him (that) his name is Buttlicker.

Sentence 4

Jim / pretend / offend / when / Dwight / question / name

Jim pretends to be offended when Dwight questions his name.
Jim pretends to be offended when Dwight asks a question about his name.

Sentence 5

Jim / call / Dwight / stupid / when / pretend / take / another / call

Jim calls Dwight stupid when he pretends to take another call.

Sentence 6

Jim / get / angry / Dwight / ask / him / personal / question

Jim gets angry at Dwight for asking him personal questions.
Jim gets angry at Dwight when he asks him personal questions.

Sentence 7

Jim / ask / Dwight / speak / because / he / hard / hearing

Jim asks Dwight to speak [up/louder] because he is hard of hearing.

Sentence 8

Dwight / yell / Jim / that / Jim / can / hear / him

Dwight yells at Jim so that Jim can hear him.

Sentence 9

Jim / get / angry / Dwight / and / call / aggressive / hostile / difficult

Jim gets angry at Dwight and calls him aggressive, hostile, and difficult.

Sentence 10

Michael / take / over / call / Dwight

Michael takes over the call from Dwight.

Sentence 11

Jim / offer / buy / one / million / dollar / worth / paper / product / provide / Michael / fire / Dwight

Jim offers to buy one million dollars worth of paper products provided (that) Michael fires Dwight.

Sentence 12

Dwight / beg / Michael / not / fire

Dwight begs Michael not to fire him.

Discussion 논의 Questões de discussão Discusión

What are three "mistakes" Dwight makes while trying to sell paper to Jim?
Do you ever do similar types of training exercises and roleplays in your job? Do you think they are effective?
Do you prefer a boss that gives you a lot of help and supervision (micro-management) or a boss that just leaves you alone? Why?
Have you ever had an experience with a rude salesperson (in a store or over the phone)? What happened? Did you ask to talk to her/his boss?
Do you ever have to deal with rude clients or customers? Can you give an example? How did you handle the situation? What did you learn from the experience?
Have you ever experienced or witnessed a training exercise that went awry (was a disaster)? What happened?

Script 대본 Roteiro Texto

Michael: Here's what's going to happen. I am going to have to fix you. Manage you two on a more personal scale. A more micro form of management. Jim, what is that called?

Jim: Microgement.

Michael: Boom! Now, Jim is going to be the client. Dwight, you're going to have to sell to him without being aggressive, hostile, or difficult. Let's go.

Dwight: All right, fine.

Jim: Hello.

Dwight: Hello, this is Dwight Schrute from the Dunder Mifflin paper company.

Jim: Well, that's great 'cause I need paper.

Dwight: Excellent, then you are in luck because we are having a limited-time offer only on everything.

Jim: Well, this is my lucky day.

Michael: Ask him his name.

Dwight: What's your name, sir?

Jim: I am Bill Buttlicker.

Dwight: Really? That's your real name?

Jim: How dare you? My family built this country, by the way!

Michael: Be respectful, Dwight.

Dwight: Yes, Michael.

Jim: Would you hold on a second? That's my other line.

Dwight: What? No, but I...

Jim: Hello. No, I'm just on the phone with this stupid salesman. He's so dumb. I'm probably just gonna keep him on line forever and not buy anything. Okay!

Michael: It's up to you to change his mind.

Jim: Sorry. That was a family emergency.

Dwight: Oh No, what's wrong?

Jim: You know what, that's private.

Michael: Boundaries, Dwight. Come on!

Dwight: I'm sorry, Mr. Buttlicker. As I was saying, we're having...

Jim: You'll have to speak a bit louder. I'm hard of hearing.

Michael: He's an old man.

Dwight: As I was saying, right now we are...

Jim: You're going to have to talk louder.

Dwight: Our prices have never been lower.

Jim: Son, you have to talk louder.

Dwight: Never been lower.

Jim: Louder, son!

Dwight: Buttlicker, our prices have never been lower!

Michael: Stop it! Stop it! That is totally inappropriate. You never yell at the client. Never yell at a client.

Jim: Now you listen to me, sir. The three words I would describe you as is aggressive, hostile, and definitely difficult.

Dwight: Please, Mr. Buttlicker.

Jim: I'm irate right now!

Michael: Give me the phone!

Dwight: Please give me another chance. Mr. Buttlicker, I've to put you on with my boss.

Jim: Well, I should hope so. Who is this?

Michael: Hello, this is Michael Scott, regional manager.

Jim: This is William M. Buttlicker.

Michael: Hello, Mr. Buttlicker. How may we help you?

Jim: Michael, I like the sound of your voice. You know what I'm going to do? I'm going to buy $1million worth of paper products today.

Michael: See how it's done? Thank you very much, sir. I don't think you'll regret it.

Dwight: You're the master.

Jim: There is one condition, Michael.

Michael: Yes?

Jim: You have to fire the salesman that treated me so terribly.

Dwight: Don't do it, Michael.

Michael: It's a million-dollar sale.

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