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• ☐ ☐ ☐ Accounts [n] - the department that handles money in a company
• ☐ ☐ ☐ get back to (s/o) [phv] - reply or respond to (someone)
• ☐ ☐ ☐ figures [n] - numbers or data, often about money
• ☐ ☐ ☐ deal with [phv] - handle, take care of
• ☐ ☐ ☐ a trainee [n] - someone who is learning a job
• ☐ ☐ ☐ a workload [n] - the amount of work someone has
• ☐ ☐ ☐ bring (s/o) in [phv] - ask (someone) to help
• ☐ ☐ ☐ let (s/o) down [phv] - disappoint (someone)
• ☐ ☐ ☐ an executive summary [n] - a short report with the main points
• ☐ ☐ ☐ potential [n] - ability to grow or improve
• ☐ ☐ ☐ Easier said than done. [exp] - It is easy to talk about but difficult to do.
• ☐ ☐ ☐ an extension [n] - extra time to finish something
• ☐ ☐ ☐ come along [phv] - appear, happen
• ☐ ☐ ☐ work out [phv] - figure out

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

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Shaun	Thiago

• TGC is an HR consultancy firm based in Dublin, Ireland
• Thiago is a new employee. He is from Italy.
• Shaun is his manager.
• Thiago is having difficulty completing a report for Shaun.

1. Why is Shaun concerned about the report?
   He thinks Thiago is not working hard enough.
   He thinks that the figures are not correct.
   He needs the report for a meeting.
   
   
2. When will Shaun meet the directors?
   At two o'clock
   In three days
   Tomorrow
   
   
3. What reason does Thiago give for the delay?
   He still needs some help from Jasmine.
   He’s waiting for figures from Accounts.
   He was on holiday.
   
   
4. How does Shaun try to help Thiago?
   He offers to finish the report himself.
   He offers to reduce his workload.
   He offers to cancel his meeting.
   He offers to contact Accounts.
   
   
5. Who does Shaun suggest bringing in to help Thiago?
   Jasmine
   Orla
   Azra
   
   
6. How long is the extension that Shaun gives Thiago?
   A few hours
   A few days
   A week
   
   
7. What is Thiago’s solution for Shaun’s meeting with the directors?
   Prepare an executive summary
   Send Jasmine instead
   Cancel the meeting
   
   
8. What does Shaun say Thiago needs to improve?
   His time management
   His writing skills
   His teamwork
   
   

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Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instruções:: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.

• Show All Hide All
  
• Thiago:
  Shaun, do you have a minute?
  s h
• Shaun:
  For you Thiago, I've got two. Now, how are you doing with that report?
  s h
• Thiago:
  I'm still having some problems, I'm afraid.
  s h
• Shaun:
  Right. You realize I have a meeting with the directors tomorrow afternoon. I wanted it done by then.
  s h
• Thiago:
  I'm really sorry. I'm so busy with other projects at the moment, and Accounts didn't get back to me with the figures I need.
  s h
• Shaun:
  Okay, let me deal with Accounts, and I'll see if I can get one of the other trainees to share some of your workload. Just for a few days. Does that help?
  s h
• Thiago:
  Yes, it helps a lot.
• Shaun:
  Now, what else can we do to get this report finished? What if I bring in Jasmine to help you out?
  s h
• Thiago:
  No, no, I can manage.
  s h
• Shaun:
  Look, we don't have much time. Let's speed things up. How about asking Jasmine to help you with some of the figures?
  s h
• Thiago:
  Yes, okay.
• Shaun:
  Good. I'll give you three more days, but no more. Don't let me down. Of course, this doesn't help me with the directors' meeting tomorrow.
  s h
• Thiago:
  Why don't I just write an executive summary of the main points? You can give them that.
  s h
• Shaun:
  Alright. Yes. Good idea.
  
  
• Shaun:
  I like Thiago's attitude. He definitely has potential. We just need to work out how to improve his time management. Easier said than done, maybe.
  s h
• Thiago:
  Result! I can't believe it. I got the extension I needed. Problem solved. Well, until the next one comes along.
  s h
  
  
• Show All Hide All

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instruções: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Thiago / approach / Shaun / talk / late / report

Thiago approaches Shaun (in order) to talk about his late report.

Show Hide

Shaun / remind / him / he / need / report / meeting / next / day

Shaun reminds him (that) he needs the report for a meeting the next day.

Show Hide

Thiago / explain / he / wait / figure / Account / team

Thiago explains (that) he is waiting [on/for] figures from the Accounts team.

Show Hide

he / also / feel / overwhelm / with / two / other / project

He also feels overwhelmed with two other projects.

Show Hide

Shaun / offer / speak / Accounts / and / get / other / trainee / help / ease / Thiago / workload

Shaun offers to speak [with/to] Accounts and get another trainee to help ease Thiago’s workload.

Show Hide

Shaun / also / give / him / three / day / extension / but / emphasize / importance / not / miss / new / deadline

Shaun also gives him a three-day extension(,) but (he) emphasizes the importance of not missing the new deadline.

Show Hide

Thiago / propose / write / executive / summary / for / meeting / which / Shaun / agree

Thiago proposes writing an executive summary for the meeting, which Shaun agrees to.

Show Hide

Shaun / later / admit / Thiago / have / potential / but / need / better / time / management

Shaun later admits (that) Thiago has potential but needs better time management (skills).

Show Hide

Thiago / just / relieve / have / more / time / finish / report

Thiago is just relieved to have more time to finish [his/the] report.

Show Hide

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instruções: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

Shaun, do you have a minute?

Show Hide

Clip 2

For you Thiago, I've got two.

Show Hide

Clip 3

I wanted it done by then.

Show Hide

Clip 4

And Accounts didn't get back to me with the figures I need.

Show Hide

Clip 5

And I'll see if I can get one of the other trainees to share some of your workload.

Show Hide

Clip 6

What if I bring in Jasmine to help you out?

Show Hide

Clip 7

How about asking Jasmine to help you with some of the figures?

Show Hide

Clip 8

Of course, this doesn't help me with the directors' meeting tomorrow.

Show Hide

Clip 9

Why don't I just write an executive summary of the main points?

Show Hide

Clip 10

We just need to work out how to improve his time management.

Show Hide

Clip 11

Easier said than done, maybe.

Show Hide

Clip 12

I can't believe it. I got the extension I needed.

Show Hide

1. How did Shaun deal with Thiago and his late work?
   ↪ Use: Shaun was...
   ↪ Use: He showed understanding but also made it clear that...
2. How did Shaun’s management style in this video differ from the previous ones? Which style do you prefer, and why?
   ↪ Use: In this video, Shaun seemed (more/less)...
   ↪ Use: In the earlier videos, he was...
   ↪ Use: I prefer [this/his earlier] approach ... because...
3. How do you feel about asking for help when you're overwhelmed with work? Is it easy for you? Why?
   ↪ Use: It’s difficult for me because...
   ↪ Use: I’m comfortable asking for help because...
4. Have you ever missed a deadline at work or school? What happened, and how did you deal with it?
   ↪ Use: Yes, once. A few years ago...
   ↪ Use: Yes. I once missed a deadline at [work/school] because...
5. What are some good strategies to improve time management?
   ↪ Use: One way to improve time management is to...
   ↪ Use: Another way is to...
   ↪ Use: I use apps like...
   ↪ Use: My strategy is...