Learn English with Pearson Business Partner

• ☐ ☐ ☐ a brand [n] - the name of a company or product
• ☐ ☐ ☐ an ethical company [n] - a company that does business in a responsible way
• ☐ ☐ ☐ fair [adj] - honest, reasonable
• ☐ ☐ ☐ cotton [n] - a soft material from the cotton plant
• ☐ ☐ ☐ organic cotton [n] - cotton grown without chemicals
• ☐ ☐ ☐ suppliers [n] - companies that provide goods or services
• ☐ ☐ ☐ an order [n] - a request for goods or services
• ☐ ☐ ☐ on signature [exp] - payment made when the contract is signed
• ☐ ☐ ☐ on delivery [exp] - payment made when goods are delivered
• ☐ ☐ ☐ clients [n] - customers or people who use a service
• ☐ ☐ ☐ manufacturing [n] - the process of making goods
• ☐ ☐ ☐ a discount [n] - a reduction in price
• ☐ ☐ ☐ a bank transfer [n] - sending money electronically through a bank

[n] - noun,  [v] - verb,  [phv] - phrasal verb,  [adj] - adjective,  [exp] - expression

---

Maria	Eduardo

• Maria is a sales manager for a London-based fashion company.
• Eduardo is a buyer for a fashion retail company.

1. The price for 1,000 T-shirts is _______ per T-shirt.
   €2.00
   €2.15
   €2.50
   
   
2. Eduardo asks for a price of ______ per T-shirt.
   €2.00
   €2.15
   €2.50
   
   
3. Maria cannot lower the price because ______.
   they pay a fair price to their cotton suppliers
   they are having manufacturing problems
   Eduardo is a first-time customer
   
   
4. Eduardo wants to pay ______ on delivery.
   25%
   50%
   75%
   
   
5. Maria guarantees delivery by ______ of March.
   the 17th
   the 25th
   the 30th
   
   
6. Delivery usually takes ______.
   a week
   two weeks
   four weeks
   
   
7. Maria cannot deliver the T-shirts earlier because ______.
   Eduardo wants to pay by bank transfer
   they have had many orders recently
   the cotton is organic
   
   
8. Maria gives Eduardo a ______ discount.
   3%
   5%
   10%
   
   
9. Eduardo orders the most ______ T-shirts.
   small-sized
   medium-sized
   large-sized
   
   
10. Eduardo wants ______ black T-shirts.
    only
    mostly
    some
    
    
11. Eduardo will pay by ______.
    escrow payment
    bank transfer
    cash
    
    

---

Directions: Practice reading the script. Then Hide parts of the conversation and try to repeat the script from memory.

Instrucciones: Practica leyendo el guion. Luego haz clic en Hide para ocultar algunas de las expresiones y trata de repetir la conversación de memoria.

Instrucciones: Pratique lendo o roteiro. Em seguida, clique em Ocultar para esconder algumas das expressões e tente repetir a conversa de memória.

지시 사항 : 스크립트를 읽는 연습을 하세요. 그런 다음 Hide 를 클릭하여 일부 표현을 숨기고 대화를 기억해서 반복해 보세요.

• Show All Hide All
  
• Eduardo:
  The T-shirt designs are really nice, and we're definitely interested. Could we talk about price now?
  s h
• Maria:
  Yes, of course. So, how many T-shirts do you want to order?
  s h
• Eduardo:
  For this first order, we'd like 1,000, please.
  s h
• Maria:
  Well, for 1,000 T-shirts, the price is €2.50 per T-shirt.
  s h
• Eduardo:
  That's quite expensive for a new brand in our stores. Can you give us a lower price? How about €2 per T-shirt?
  s h
• Maria:
  I'm afraid I can't agree to that. Because we're an ethical company, we pay a fair price to our cotton suppliers, and our T-shirts are 100% organic cotton. So, the price is €2.50 on all orders below 2,000.
  s h
• Eduardo:
  Okay, so 1,000 T-shirts. That's €2,500 in total.
  s h
• Maria:
  Yes, that's right.
• Eduardo:
  Okay, but could we pay 25% on signature and 75% on delivery?
  s h
• Maria:
  I'm sorry. I'm afraid for new clients, it's 50% on signature and 50% on delivery.
  s h
• Eduardo:
  I see. 50% on signature and 50% on delivery. Okay. When can you deliver the order?
  s h
• Maria:
  It might be at the end of March.
  s h
• Eduardo:
  The end of March? We'd really like the order sooner. Can you deliver them by the 17th of March?
  s h
• Maria:
  Sorry, that's not possible. How about the 25th of March?
  s h
• Eduardo:
  Does delivery usually take four weeks?
  s h
• Maria:
  No, it usually takes two weeks. The problem is we had so many orders for that T-shirt last week (that) we have to request more for manufacturing.
  s h
• Eduardo:
  I really wanted them sooner. Okay, is there a discount?
  s h
• Maria:
  How about 5%? That's €125.
• Eduardo:
  How about 10%, €250? What do you think?
  s h
• Maria:
  Okay. I think that's okay.
• Eduardo:
  Great. We'll pay by bank transfer. Thank you!
  s h
  
  
• Show All Hide All

• --- Do Could Might (Could) we talk about price now?
• So, how many T-shirts --- do can might (do) you want to order?
• --- Do Can Might (Can) you give us a lower price?
• I'm afraid I --- don't can't couldn't (can't) agree to that.
• --- Do Could Will (Could) we pay 25% on signature and 75% on delivery?
• When --- do can might (can) you deliver the order?
• It --- does can might (might) be at the end of March.
• --- Do Can Might (Can) you deliver them by the 17th of March?
• --- Does Can Could (Does) delivery usually take four weeks?
• How about 10%, €250? What --- do can will (do) you think?
• What sizes --- do can might (do) you want?
• That's fine. I think we --- do can will (can) do that.
• Great. We --- do could 'll ('ll) pay by bank transfer.

---

Directions: Write sentences about the video clip using the words given. You can change the word form or add words, but you cannot change the word order. Use a present time frame (tense).
( ) = optional   [ ] = necessary

Instrucciones: Escriba oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de la palabra o agregar palabras, pero no puede cambiar el orden de las palabras. Usa el tiempo presente.

Instrucciones: Escribe oraciones sobre el videoclip usando las palabras dadas. Puede cambiar la forma de las palabras o agregar palabras, pero no puede cambiar el orden de las palabras. Usa tiempo presente.

지시 : 주어진 단어를 사용하여 비디오 클립에 대한 문장을 씁니다. 어형을 변경하거나 단어를 추가할 수 있지만 어순은 변경할 수 없습니다. 현재 시제를 사용합니다.

Eduardo / want / order / 1,000 / T-shirt

Eduardo wants to order 1,000 T-shirts.

Show Hide

Maria / say / price / €2.50 / T-shirt / for / all / order / below / 2,000 / unit

Maria says (that) the price is €2.50 [per/a] T-shirt for all orders (that are) below 2,000 units.

Show Hide

Eduardo / try / negotiate / price / down / two / euro

Eduardo tries to negotiate the price down to two euros.

Show Hide

however / Maria / explain / it / not / possible / because / they / need / pay / fair / price / cotton / supplier

However, Maria explains (that) it is not possible because they need to pay a fair price to [their/the] cotton supplier(s).

Show Hide

Eduardo / agree / price / but / he / ask / pay / 25% / signature / and / 75% / delivery

Eduardo agrees to the price, but he asks to pay 25% on signature and 75% on delivery.

Show Hide

Maria / insist / 50% / signature / and / 50% / delivery

Maria insists on 50% on signature and 50% on delivery.

Show Hide

when / Maria / say / she / not / deliver / T-shirt / until / end / March / Eduardo / ask / 17th

When Maria says (that) she can't deliver the T-shirts until the end of March, Eduardo asks for the 17th.

Show Hide

Maria / ultimate / agree / deliver / T-shirt / March / 25th

Maria ultimately agrees to deliver the T-shirts [on/by] March 25th.

Show Hide

Maria / ultimate / agree / deliver / T-shirt / 25th / March

Maria ultimately agrees to deliver the T-shirts [on/by] the 25th of March.

Show Hide

Eduardo / ask / discount / and / they / agree / 10%

Eduardo asks for a discount, and they agree [on/to] 10%.

Show Hide

they / finalize / order / by / specify / quantity / color / payment / method

They finalize the order by specifying the quantity, (the) color, and (the) payment method.

Show Hide

Directions: Play the audio clip and try to repeat what you hear. Click "Show" to see the text.

Instrucciones: Reproduce el clip de audio e intenta repetir lo que escuchas. Haga clic en "Show" para ver el texto.

Instrucciones: Reproduzca el clip de audio e intente repetir lo que escucha. Haga clic en "Mostrar" para ver el texto.

지시 사항 : 오디오 클립을 재생하고 들리는 내용을 반복해 보십시오. 텍스트를 보려면 "Show" 를 클릭하십시오.

Clip 1

Could we talk about price now?

Show Hide

Clip 2

So, how many T-shirts do you want to order?

Show Hide

Clip 3

Well, for 1,000 T-shirts, the price is two euros fifty per T-shirt.

Show Hide

Clip 4

Because we're an ethical company, we pay a fair price to our cotton suppliers.

Show Hide

Clip 5

So, the price is two euros fifty on all orders below 2,000.

Show Hide

Clip 6

But could we pay 25% on signature and 75% on delivery?

Show Hide

Clip 7

We'd really like the order sooner.

Show Hide

Clip 8

Can you deliver them by the 17th of March?

Show Hide

Clip 9

The problem is we had so many orders for that T-shirt last week.

Show Hide

Clip 10

How about 10%, two-hundred and fifty euros? What do you think?

Show Hide

Clip 11

What sizes do you want?

Show Hide

Clip 12

We'd like 250 small T-shirts, 500 medium, and another 250 large.

Show Hide

Clip 13

That's fine. I think we can do that.

Show Hide

Clip 14

Great. We'll pay by bank transfer. Thank you!

Show Hide

1. What did Eduardo compromise on?
   ↪ Use: Eduardo compromised on...
2. What did Maria compromise on?
   ↪ Use: Maria compromised on...
3. Do you think Maria handled Eduardo’s requests professionally? Why or why not?
   ↪ Use: Yeah, I think so. Maria was...
   ↪ Use: Not really. Maria seemed kind of...
   ↪ Use: Mostly yes. However, I think she could have tried to...
4. If you were in Eduardo’s position, what would be your top priority: price, delivery speed, or quality? Why?
   ↪ Use: I think I would prioritize ... because...
   ↪ Use: However, I also think that ... is important because...
5. Have you ever had to negotiate terms like payment schedules or delivery dates? How did it go?
   ↪ Use: No, never.
   ↪ Use: I've never had to negotiate payment schedules or delivery dates. However, I have negotiated...
   ↪ Use: Yes. In my [current/last] job, I [have/had] to...
6. Do you prefer to buy products from ethical companies? Why or why not?
   ↪ Use: Yes. I think it's important for companies to...
   ↪ Use: No, not really. I only care about...
   ↪ Use: That depends. If the company ..., then yes. However, if it...
   ↪ Use: In the past, I [did/didn't], but these days, I [do/don't] because...
7. In your opinion, what are some ethical company?