1. Before you watch the video, look at the picture below and answer these questions:
   • Where are these two people?
   • What is their job?
   • What are they doing?
   
   
   
   
2. Which of these announcements do flight attendants usually make during a flight.
   The plane will be landing soon.
   The plane will land in the ocean.
   The plane will not land in the ocean.
   Please stay seated.
   Please buckle your seat belts.
   There will be some turbulence.
   The oxygen masks will be released.
   The emergency exits are clearly marked.
   Drinks will soon be served.
   Meals will soon be served.
   The pilot is scared.
   Please do not panic.
   Please stow all your items in the overhead compartments.
   
   

1. Which of these announcements do flight attendants make during the video?
   The plane will be landing soon.
   The plane will land in the ocean.
   The plane will not land in the ocean.
   Please say seated.
   Please buckle your seat belts.
   There will be severe turbulence.
   The oxygen masks will be released.
   The emergency exits are clearly marked.
   Drinks will soon be served.
   Meals will soon be served.
   The pilot is scared.
   Please do not panic.
   Please stow all your items beneath you.
   
   

Directions: Practice the conversation. (0:00 ~ 2:14) While you read, make sure you know what the underlined expressions mean.

• Woman:
  I cannot believe our vacation is over.
• Man:
  I know. Now I have to go back home to Hawaii.
• Attendant 1:
  Ladies and Gentleman, if you could just stay seated with your seatbelts fastened.
• Attendant 2:
  It's going to be a bumpy ride for a little bit, okay? Okay? Thank you.
• Woman:
  You had better buckle up.
• Attendant 1:
  Ladies and gentlemen, it's me again. The pilot has just informed me that we are headed for some severe turbulence, okay. He said it's going to be really bad. So just stay seated with your belts buckled because he said this is going to be terrible.
• Man:
  Wait. What did she say?
• Woman:
  Yeah. That didn't sound so good.
• Attendant 2:
  Ah, folks I did want to let you know that your oxygen masks will be released from above you, okay. Please do not panic. The pilot is scared.
• Attendant 1:
  Hi everyone everyone please please. I did just speak with a pilot. And he said he is going to do his very best to stay in control of the plane, okay. But if he doesn't, you cannot act crazy.
• Attendant 2:
  Ladies and gentlemen, we have decided to land in the ocean.
• Attendant 1:
  Okay, folks folks folks. Please calm down. We have decided not to land in the ocean, okay. We have spoken with our control tower, and apparently the force of these winds are just going to end up ripping the plane into different parts okay, before we land, okay.
• Attendant 1:
  So just make sure all your items are neatly stowed beneath you, just in case the plane does rip in half.

• 
  
  Conversation 1
• Attendant:
  Good afternoon. Welcome aboard.
  | S H
• Passenger:
  Excuse me, would it be possible to switch seats with someone? My husband and I would like to sit together.
  | S H
• Attendant:
  Certainly, mam. For now, please take your seat, and once the plane takes off, I'll help you with that.
  | S H
• Passenger:
  Okay. Thank you. And, could you help me put this bag in the overhead compartment?
  | S H
• Attendant:
  Sure. There you go. And please fasten your seatbelt.
  S H
  
  
  Conversation 2
• Passenger 1:
  I'm sorry. I think you might be sitting in my seat.
  | S H
• Passenger 2:
  Oh, let me check my boarding pass. Yes, I'm sorry, my mistake.
  | S H
• Passenger 1:
  No probem.sit together.
  | S H
• Passenger 2:
  Just let me get my bag out of the overhead compartment.
  | S H
• Passenger 1:
  Sure. Take your time.
  
  
  
  Conversation 3
• Attendant:
  Good afternoon, which would you prefer for lunch today: chicken or pork?
  | S H
• Passenger:
  Is the chicken fried?
  |
• Attendant:
  Yes, it is fried.
  |
• Passenger:
  What about the pork?
  | S H
• Attendant:
  The pork is grilled. It is served with fried onions and steamed vegetables.
  | S H
• Passenger:
  In that case, I would like to have the pork dish please.
  | S H
• Attendant:
  What would you like to drink?
  | S H
• Passenger:
  Oh. What do you have?
  | S H
• Attendant:
  We are serving cola, orange juice, coffee, tea, or water?
  | S H
• Passenger:
  Do you have apple juice?
  | S H
• Attendant:
  Sorry. We only have orange juice.
  | S H
• Passenger:
  Ok. Then I’ll just have water.
  | S H
• Attendant:
  Ok. Thank you.
  |

• IDEA 1 | Modal verbs (can, might, should) are followed by baseform verbs (go, be, make, have).

  
  I can switch seats with you. ✓
  I can to switch seats with you. ✘
  I will have the chicken. ✓
  I will having the chicken. ✘
  You must fasten you seat belts. ✓
  You must your seat belt ✘
  
  

  [ can, could, may, might, must, should, will, would ]

  
  
  
• IDEA 2 | Some regular verbs can be combined using an infinitive.

  
  How long do you plan to stay? ✓
  How long do you plan stay? ✘
  I want to tell you about our lunch options. ✓
  I want telling you about our lunch options. ✘
  We have decided to land in the ocean. ✓
  We have decided to landing in the ocean. ✘
  
  

  [ decide, expect, hope, need, offer, plan, pretend, promise, want, would like ]

  
  
  
• IDEA 3 | Some regular verbs can be combined using a gerund.

  
  I enjoy traveling.✓
  I enjoy travel. ✘
  She regrets using this airline.✓
  She regrets to use this airline. ✘
  Where do you suggest sitting? ✓
  Where do you suggest me to sit? ✘
  
  

  [ advise, avoid, consider, finish, keep, mind, quit, recommend, regret, suggest ]

  
  
  
• IDEA 4 | Some regular verbs can be combined using a gerund or infinitive

  
  I prefer to travel alone. ✓
  I prefer traveling alone. ✓
  
  Most people don't like to sit in the middle seat. ✓
  Most people don't like sitting in the middle seat. ✓
  
  

  [ begin, continue, hate, like, love, prefer, start ]

  
  
  
• IDEA 5 | Regular verbs can be followed by a noun without "to" or "ing".

  
  He wants the chicken. ✓
  He wants to the chicken. ✘
  He wants to have the chicken. ✓
  
  Have you finished your meal. ✓
  Have you finished your mealing. ✘
  Have you finished eating your meal. ✓

  
  
  
  

1. The person next to me keeps _____.
   snore
   to snore
   snoring
   [ Who would say this? a passenger a flight attendant ]
   
   
2. I cannot _____ our vacation is over.
   believe
   to believe
   believing
   [ Who would say this? a passenger a flight attendant ]
   
   
3. Could you please _____ your seat belt.
   fasten
   to fasten
   fastening
   [ Who would say this? a passenger a flight attendant ]
   
   
4. We have decided _____ at a different airport.
   land
   to land
   landing
   [ Who would say this? a passenger a flight attendant ]
   
   
5. We would like _____ together.
   sit
   to sit
   sitting
   [ Who would say this? a passenger a flight attendant ]
   
   
6. Do you want ______?
   a pillow
   to pillow
   pillowing
   [ Who would say this? a passenger a flight attendant ]
   
   
7. When will you start _____ the meal?
   serve
   to serve
   serving
   [ Who would say this? a passenger a flight attendant ]
   
   
8. Can I _____ seats?
   switch
   to switch
   switching
   [ Who would say this? a passenger a flight attendant ]
   
   
9. Would you mind _____ seats with me?
   swtich
   to swtich
   swtiching
   [ Who would say this? a passenger a flight attendant ]
   
   
10. Do you want _____ seats?
    switch
    to switch
    switching
    [ Who would say this? a passenger a flight attendant ]
    
    
11. I would like _____ please.
    tea
    to tea
    teaing
    [ Who would say this? a passenger a flight attendant ]
    
    
12. May I _____ another blanket?
    have
    to have
    having
    [ Who would say this? a passenger a flight attendant ]
    
    
13. Could you please _____ your bag in the overhead compartment?
    stow
    to stow
    stowing
    [ Who would say this? a passenger a flight attendant ]
    
    
14. I recommend the _____.
    chicken
    to chicken
    chickening
    [ Who would say this? a passenger a flight attendant ]
    
    
15. We expect _____ 15 minutes early.
    arrive
    to arrive
    arriving
    [ Who would say this? a passenger a flight attendant ]
    
    
16. I like _____ up and _____ every hour.
    stand + stretch
    to stand + stretch
    to stand + to stretch
    standing + stretching
    [ Who would say this? a passenger a flight attendant ]
    
    
17. You should _____ up and _____ every hour.
    stand + stretch
    to stand + stretch
    to stand + to stretch
    standing + stretching
    [ Who would say this? a passenger a flight attendant ]
    
    
18. I can't _____ anywhere to stow my carry-on bag.
    find
    to find
    finding
    [ Who would say this? a passenger a flight attendant ]
    
    

Which airline below do you think offers which of these services?

Air New Zealand
Asiana (Korea)
Cathay Pacitic
Etihad Airways (United Emirates)
Qatar Airways
Quantas (Australia)

1. Quantas...offers Cadbury hot chocolate service with marshmallows and a mini chocolate bar.
2. Qatar...offers more than 1,000 movies or tv shows to every passenger.
3. Cathay Pacific...provides inflight yoga videos that can be done in your seat.
4. Etihad...provides free nannys on long flight to help with children.
5. Asiana...provides in-flight nail art and an in-flight facial mask service.
6. Air NZ...has Skycouch in Economy class that allows you to connect three seats into one couch

Which feature do you like the most? Which one is the most useful? Why?

1. Which seat do you prefer to sit in?
   I prefer to sit in the .... seat because ....
2. What is the worst thing about flying?
   The worst thing about flying is ....
3. What is the best thing about flying?
   The best thing about flying is ....
4. What do you usually do during long flights - sleep, read, listen to music, watch a movie, or something else?
   On long flight, I usually....
5. What is the worst experience that you have had on an airplane? Which airline? Where were you flying to?
   My worst experience flying was in 20?? when I was flying from .... to .... .
   It was terrible because ....
6. Have you ever made a new friend on a flight? How? What happened? Where was he/she from? Do you still keep in touch?
   While I was flying from .... to .... I met a man/woman from ....
   He/She was sitting in the seat next to me, so we started talking about ....
7. What kind of food do you like to eat on an airplane?
   I like to eat ....
8. Do you like to drink when you are flying? What do you usually drink? How mcuh do you usually drink?
   Yes, I do. I usually like to drink...
   No, I don't.
9. What things bother you on a flight? (Babies crying? People snoring? People taking off their shoes?)
   It bothers me when people...